Mari Robbins

Medical Receptionists and Secretaries Handbook (eBook, ePUB)

• Format: ePub

Produktbeschreibung

This best-selling classic has now been fully revised, expanded and updated. It has established itself over ten years and with three previous editions as the essential handbook for study and daily reference. Medical Receptionists and Secretaries Handbook, Fourth Edition contains vital information for all staff enabling them to work efficiently and effectively both within the NHS and private medical sectors. It encourages an understanding of the importance of administrative staff in providing high standards of patient care and promotes teamwork throughout the whole healthcare environment. No medical receptionist, secretary or healthcare administrator should be without it! Review of the Third Edition: 'Contains essential information for administrative staff, and teaches them the skills they need to work effectively.' Practice Manager

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Produktdetails

• Verlag: Taylor & Francis
• Seitenzahl: 368
• Erscheinungstermin: 22. November 2017
• Englisch
• ISBN-13: 9781315345109
• Artikelnr.: 55411977

Autorenporträt

Mari Robbins

Inhaltsangabe

The National Health Service. Patient (customer) care. Communication. ,
ethics and medicine. Health and safety in a clinical environment. Practical
reception skills in general practice. The hospital service. Private
medicine. Forms, fees and finances in general practice. Using information
technology. Medical terminology and clinical aspects. Primary health care
services and social services. Audit, health economics and ensuring quality
for the medical receptionist and secretary. Training and development.
Complementary medicine. Appendix One: Further reading and reference books.
Appendix Two: Hippocratic Oath. Appendix Three: Training programs. Appendix
Four: Medical terminology. Appendix Five: Immunization schedules. Appendix
Six: Incubation periods of some infectious diseases. Appendix Seven:
Abbreviations of qualifying degrees and further qualifications. Appendix
Eight: Useful addresses.