Addressing the issues likely to emerge as clients travel to obtain health services, this is a must-have resource of hard-to-find tools, checklists, terminology, and helpful information. It provides a detailed and empathic understanding of patient needs and expectations and covers the range of scenarios that can occur. It explains where to find answers to immigration concerns, confidentiality/privacy issues, and unanticipated care in transit in the event of complications or missed connections. It also includes access to helpful worksheets and reference material online.
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