The cases, which describe "close calls" and adverse events, are organized along the continuum of healthcare delivery, providing quick access to solutions in commonly encountered care situations. Each case is accompanied by a discussion of how skillful communication can be key to preventing and recovering from errors and adverse events. Thought-provoking discussion questions and references for further reading make this book a valuable reference for nursing educators, students, and practitioners across the world.
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undergraduate and graduate students of nursing. If adopted broadly in schools of
nursing, it can make a huge impact on improving patient safety."
Patricia Benner, R.N., Ph.D., FAAN, Professor, Emerita, Department of Social and Behavioral Sciences,
University of California, San Francisco clinical practice