This contemporary study of new information and communications technologies, and their impact on the working world, provides an analysis of the forces impacting on the organization of work, and evaluates the strategies developed to utilize them in socially and economically beneficial ways. It considers in depth the influence of new technologies on the manufacturing sector, and addresses the challenges posed to organizational design as technology encourages increased flexibility at work. In addition, it skilfully reviews the changes that characterize the workplace and assesses the consequent challenges to industrial relations, training and employment policies. New Technology @ Work is an important and up-to-date analysis of technology in the workplace that takes an international approach to an innovative area of research.
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