Danny Samson

Operations Management (eBook, PDF)

An Integrated Approach

• Format: PDF

Produktbeschreibung

Operations Management: An Integrated Approach provides an account of the systems, processes, people and technology that determine an organisation's strategy and success. With contributions from leading experts internationally, the text takes a comprehensive, comparative, and best-practice approach and applies this specifically to the Asia-Pacific region. Rigorous in scholarship yet eminently accessible in style, Operations Management is replete with pedagogical features - figures and tables, discussion exercises, 'Learnings from the Internet', and a diversity of long and short case studies from around the world. Students are taken on a seamless journey from the fundamentals of operations management, through to the multiple approaches, the various innovations, challenges and risks, and ultimately to models of sustainability and evaluative tools and techniques. The text effectively prepares future managers across every sector of the economy to lead, organise, plan and control a set of resources, in pursuit of identified goals. The book will be supported by an extensive companion website featuring PowerPoint slides for each chapter, sample answers, teaching notes and figures/images for presentations.

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Produktdetails

• Verlag: Cambridge University Press
• Erscheinungstermin: 23. Juni 2008
• Englisch
• ISBN-13: 9781107299344
• Artikelnr.: 39605128

Autorenporträt

Danny Samson is a Professor of Management at the University of Melbourne.

Inhaltsangabe

Part I. Operations within Organisations - Building Blocks: 1. What is
operations management and why is it important? Prakash J. Singh; 2.
Operating system models David Parker; 3. Key decisions in OM Willem Selen
and Danny Samson; 4. Planning and controlling the use of operating assets
and resources Sum Chee Chuong; Part II. Approaches to Understanding OM: 5.
Strategic approach to operations management Senevi Kiridena and Prakash J.
Singh; 6. Processes and systems in operations management Daniel Prajogo,
Prakash J. Singh and Danny Samson; 7. Supply chain or network approach to
operations management Richard Lane; Part III. Moving Forward with OM -
Creating Competitive Advantage: 8. Innovation, technology and knowledge
management Paul Hyland and Claudine Soosay; 9. Quality management in
operations Lawrie Corbett; 10. Operations excellence Ross Chapman, Terry
Sloan and Ron Beckett; Part IV. Challenges and Opportunities in Operations:
11. Managing risk in operations Damien Power and Danny Samson; 12.
Sustainability in operations management Suzy Goldsmith and Danny Samson;
13. Operations management in different settings Victoria Hanna; Part V.
Case Studies: 1. Innovation in the biotechnology sector: the case of IDT
Australia John Morgan; 2. New Zealand King Salmon: value-chain innovation
Jay Sankaran; 3. Pilila Clothing Company goes lean David Parker; 4. From
Singapore to the world: port management in Singapore Sum Chee Chuong; 5.
Striving for operations excellence within Queensland Rail Supply Division
Kevin Burgess; 6. Should I stay or should I go? Shiraishi Garments Company
Bin Jiang and Patrick J. Murphy; 7. Towards a green supply chain: Toyota
Australia Dayna Simpson; 8. Process analyses and improvement at Bartter
Enterprises Tom Bevington, Phillip Irvine and Danny Samson; 9. Operations
challenges at Firth Industries Limited, Wellington Division Lawrie Corbett
and D. Clay Whybark; 10. Ford Motor Company: moving forward in Australia
Brett Allen; 11. Technology transfer at Hero Honda R. D. Pathak, Z. Husain,
Sushil and Danny Samson; 12. Why is the patient resident time so long?: The
case of St Martin's and Charity Private Hospital Victoria Hanna and Kannan
Sethuraman; Index.