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Two authors with more than 40 years of combined library experience tap into their wealth of knowledge about discovery and user experience, sharing proven methods for setting up, promoting, and teaching their own discovery systems. Discovery systems are the new one-stop search model for libraries, but simply implementing the software doesn't ensure that it will meet your users' search needs. This book looks at how discovery systems are actually used by examining the findings of several user experience (UX) studies, providing data and observations that will inform your decisions about selecting,…mehr
Two authors with more than 40 years of combined library experience tap into their wealth of knowledge about discovery and user experience, sharing proven methods for setting up, promoting, and teaching their own discovery systems. Discovery systems are the new one-stop search model for libraries, but simply implementing the software doesn't ensure that it will meet your users' search needs. This book looks at how discovery systems are actually used by examining the findings of several user experience (UX) studies, providing data and observations that will inform your decisions about selecting, implementing, and enhancing this software. This book provides library practitioners who choose, administer, and interact with discovery systems with insight for establishing or fine-tuning a discovery system. You will understand how the use and effectiveness of the top discovery systems compare to more traditional databases and web resources, get insight into the comparative strengths and weaknesses of the best-selling discovery systems, and examine the UX research findings of the authors on student response and faculty response. You'll also learn about key configuration options that help or hinder search success with these systems and affect content selection, linking software setup, and interlibrary loan processes. The book concludes with recommended best practices for promoting discovery systems, including web design, placement on the library's website, getting coworkers on board, and PR ideas.
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Autorenporträt
Bonnie Imler is library director at Penn State Altoona, Altoona, PA, and the web usability and assessment coordinator for Penn State University Libraries.
Michelle Eichelberger is the systems and electronic services librarian at Genesee Community College in Batavia, NY.
Inhaltsangabe
Acknowledgments Introduction Chapter 1 Setting the Stage Chapter 2 Usability Testing Usability Testing Framework Creating the Study Team Defining the Purpose of the Study Defining the Scope of the Study Identifying Participants Selecting a Study Method Designing Your Instrument Selecting a Data Collection Method Creating Consent Forms Seeking Permission for the Study Recruiting Participants Planning Research Session Details Conducting Testing Collecting Data Data Analysis Report Findings Instrument and Data Retention Storage Methods for Study Instruments and Results Study Follow Through Chapter 3 Discovery System Configuration Data Decisions The Catalog Local Catalog Data External Catalog Data Local Catalog Tools Databases Recommended Database Option in Summon Database Selection and Branding eBook Collections Setting Up Your User Interface Search Decisions Results List Getting to Full Text Website Access to the Discovery System Benchmarking against Other Libraries Search Box Design Web Implementation Beta Testing System Deployment Transition Planning Search Engine Optimization Chapter 4 Library Instruction and Discovery Systems Instruction Methods Learning Outcomes Where to Start Keyword vs. Subject Searching Advanced Search Boolean Quotation Marks and Truncation Teaching to Limit Teaching the Extras Citation Discovery System Help Promoting the Library Reference Desk Teaching Library Research Grit Chapter 5 PR and Community Buy-In Naming Your Discovery System What's in a Name? Naming Decisions Name Longevity Discovery System PR PR Leadership PR Methods Discovery System Orientation Promotional Timing Community Buy-In Library Staff Selling To Faculty Student Buy-In Chapter 6 Conclusion You Have the Power A Moving Target Appendix: Software and Tools Glossary Bibliography Index
Acknowledgments Introduction Chapter 1 Setting the Stage Chapter 2 Usability Testing Usability Testing Framework Creating the Study Team Defining the Purpose of the Study Defining the Scope of the Study Identifying Participants Selecting a Study Method Designing Your Instrument Selecting a Data Collection Method Creating Consent Forms Seeking Permission for the Study Recruiting Participants Planning Research Session Details Conducting Testing Collecting Data Data Analysis Report Findings Instrument and Data Retention Storage Methods for Study Instruments and Results Study Follow Through Chapter 3 Discovery System Configuration Data Decisions The Catalog Local Catalog Data External Catalog Data Local Catalog Tools Databases Recommended Database Option in Summon Database Selection and Branding eBook Collections Setting Up Your User Interface Search Decisions Results List Getting to Full Text Website Access to the Discovery System Benchmarking against Other Libraries Search Box Design Web Implementation Beta Testing System Deployment Transition Planning Search Engine Optimization Chapter 4 Library Instruction and Discovery Systems Instruction Methods Learning Outcomes Where to Start Keyword vs. Subject Searching Advanced Search Boolean Quotation Marks and Truncation Teaching to Limit Teaching the Extras Citation Discovery System Help Promoting the Library Reference Desk Teaching Library Research Grit Chapter 5 PR and Community Buy-In Naming Your Discovery System What's in a Name? Naming Decisions Name Longevity Discovery System PR PR Leadership PR Methods Discovery System Orientation Promotional Timing Community Buy-In Library Staff Selling To Faculty Student Buy-In Chapter 6 Conclusion You Have the Power A Moving Target Appendix: Software and Tools Glossary Bibliography Index
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