This book challenges the practice or organizational change programmes. Senior managers often do not know enough about managing change. The text is arranged around eight deadly sins to avoid in the practice of change: self-deception of the change agents rather than self-awareness, destruction of the identity of the organization caused by arrogance, especially of the large consulting companies, destruction of cohesion, gobbledygook language, concentrating on structural change not behavioural change, making the organization worse not better, the intelligence in resistance, and the deep trauma of redundancy.
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