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Organizations capture and deploy what they have learned in four ways: Culture, Old Pros, Archives, and Processes. This book describes the four approaches, their strength and shortcomings, and their interactions.
Organizations capture and deploy what they have learned in four ways: Culture, Old Pros, Archives, and Processes. This book describes the four approaches, their strength and shortcomings, and their interactions.
JERRY WELLMAN is Vice President of a 2,000 person business unit within Honeywell International. He has 32 years experience as an engineer and a leader in Honeywell's aerospace businesses. He also holds a BSEE, an MBA, a MA in HOD, and a PhD in HOS.
Inhaltsangabe
Preface Introduction Organizations Generally do not Manage Knowledge Well How Organizations Remember What They Know Culture The Way it is Around Here Old Pros I Remember When Archives It's in Here Somewhere Process The Way Things Work Around Here Putting Them Together Pragmatics of Managing Organizational Knowledge Closing Bibliography Index
Preface Introduction Organizations Generally do not Manage Knowledge Well How Organizations Remember What They Know Culture The Way it is Around Here Old Pros I Remember When Archives It's in Here Somewhere Process The Way Things Work Around Here Putting Them Together Pragmatics of Managing Organizational Knowledge Closing Bibliography Index
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