Organizational Reputation in the Public Sector (eBook, PDF)

Redaktion: Wæraas, Arild; Maor, Moshe

• Format: PDF

Produktbeschreibung

A strong reputation is an asset of importance that no agency can afford to neglect, as it gives power and access to critical resources. However, it must be built, maintained, and protected. This volume critically analyzes the significance of reputation and branding-related activities in the public sector, paying special attention to strategies, with case studies covering countries such as Norway, Sweden, Denmark, Australia, Israel, and the United States.

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Produktdetails

• Verlag: Taylor & Francis
• Seitenzahl: 264
• Erscheinungstermin: 30. Oktober 2014
• Englisch
• ISBN-13: 9781317913856
• Artikelnr.: 41833925

Autorenporträt

Arild Wæraas is Professor of Organization Theory and Leadership at the Norwegian University of Life Sciences, Norway. His research interests are reputation, organizational identity, and organizational fields. His latest publications include "Being all things to all customers: Building reputation in an institutionalized field" (co-authored, British Journal of Management) and "Trapped in conformity? Translating reputation management into practice" (co-authored, Scandinavian Journal of Management). Moshe Maor is Professor of Political Science at the Hebrew University of Jerusalem, Israel, and the holder of the Wolfson Family Chair of Public Administration. His areas of expertise are bureaucratic politics, public policy, and comparative politics. His latest publications include "Organizational Reputation, Regulatory Talk and Strategic Silence" (co-authored; J-PART), "Organizational Reputation, the Content of Public Allegations and Regulatory Communication" (co-authored, J-PART). Maor is also a member of the Council for Higher Education in Israel.

Inhaltsangabe

1. Understanding organizational reputation in a public sector context
Arild Wæraas & Moshe Maor Part I: Theoretical perspectives 2. Theorizing
bureaucratic reputation Moshe Maor 3. Actors and strategies of the
bureaucratic reputation Lucio Picci 4. The driving forces, critique, and
paradoxes of reputation management Haldor Byrkjeflot Part II: Reputation
management in central government agencies 5. The relationship between an
Irish government department and its newly established agency: A
reputational perspective Ciara O'Dwyer 6. Reputation management in times of
crisis - how the police handled the Norwegian terrorist attack in 2011 Tom
Christensen & Per Lægreid 7. How organizational reputation and trust may
affect the autonomy of independent regulators: The case of the Flemish
energy regulator Koen Verhoest, Jan Rommel and Jan Boon 8. Organizational
reputation, public protest, and the strategic use of regulatory
communication Yael Schanin Part III: Reputation management in local
government 9. Struggles behind the scene: Reputation management in Swedish
hospitals Maria Blomgren, Tina Hedmo and Caroline Waks 10. Dealing with
stakeholders in local government - three Norwegian cases of municipal
reputation management Hilde Bjørnå 11. Investigating the politics of
reputation management in local government - the case of Denmark Heidi
Houlberg Salomonsen & Jeppe Agger Nielsen 12. Municipal reputation-building
in Norway: A reputation commons tragedy? Arild Wæraas