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"Bribes are all too often reduced to simple material transactions. But Rose and Peiffer use fresh evidence from global surveys to show that matters are much more complicated. Bribery occurs as part of a complex set of influences on the delivery of public services. Those who cope with bribery in daily life and those who seek reform will find both useful examples and critical insights in this book." Michael Johnston, Political Science, Colgate University, USA
"Rose and Peiffer put a vast amount of underutilized survey data about bribery around the world to good use. Viewed from the ground up, bribery varies across government services, as well as across and within continents in Europe as well as Africa. The book provides students of comparative democratic governance an important base for evaluating performance as well as a wealth of important hypotheses to be explored in future work." Robert Mattes, University of Capetown, South Africa, and Co-founder, Afrobarometer