Jay Fulcher, Tracy Cote, Kevin Marasco

People Operations (eBook, ePUB)

Automate HR, Design a Great Employee Experience, and Unleash Your Workforce

• Format: ePub

Produktbeschreibung

How the Best Companies are Skipping HR and Winning the Future of Work with People Ops People Operations: Automate HR, Design a Great Employee Experience, and Unleash Your Workforce explains how leaders at small- and medium-sized businesses can stop spending time on HR administration--"paperwork"--and start focusing on the "peoplework" that truly fuels employee growth and productivity. Authors Jay Fulcher, Kevin Marasco, Tracy Cote of Zenefits, the leading people operations platform, provide readers with a playbook for creating a massive competitive advantage by eliminating antiquated approaches to HR. The book takes a look at how work has changed and what companies need to do about it, and the new approach they must take to processes, systems, and best practices. You'll learn how to eliminate busywork and hassle, and how to use that newfound time and capital to empower your biggest asset: your people. You'll receive the end-to-end guide to: * Digitizing legacy HR functions * Using robots for the busywork you hate * Employing software to design and improve your employee experience * Assembling and empowering your "people team" * Utilizing the included plans and templates to guide each stage of your business transformation Perfect for managers, leaders, small business owners, and executives, People Operations is perfect for anyone who wants to optimize HR, maximize their workforce investment, support their employees, and modernize their business.

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Produktdetails

• Verlag: John Wiley & Sons
• Seitenzahl: 272
• Erscheinungstermin: 24. Mai 2021
• Englisch
• ISBN-13: 9781119785316
• Artikelnr.: 61975591

Autorenporträt

JAY FULCHER is Chief Executive Officer of Zenefits, an organization that offers people and payroll services to over 11,000 small- and medium-sized businesses. He has over 25 years of experience in technology leadership. He is a sought-after business advisor and speaker. KEVIN MARASCO is Chief Marketing Officer at Zenefits, where he taps over 20 years of expertise at the crossroads of technology and the future of work. He is a sought-after industry thought leader, advisor, and speaker. TRACY COTE is People Operations Advisor at Zenefits. Her expertise as a people leader has garnered Best Place to Work accolades and built healthy teams across numerous growing businesses. She has also contributed to the practice as a professor of HR at San Francisco State University.

Inhaltsangabe

Preface: Leveling the Playing Field for the "Other 99 Percent"

Part I: The Rise of People Operations

Chapter 1: The Great Pivot: The New Work Order!

Chapter 2: So Long, HR

Chapter 3: The Rise of People Ops

Chapter 4: People Ops in Action

Part II: Automate HR: Kill Paperwork

Chapter 5: Make the Stuff You Have to Do Easy (Go Digital)

Chapter 6: Step 1: Create Digital Employee Records

Chapter 7: Step 2: Automate Hiring and Onboarding

Chapter 8: Step 3: Automate Time and Pay

Chapter 9: Step 4: Automate Health Insurance Benefits

Part III: Build an Incredible Employee Experience

Chapter 10: The Bones of a Successful People Operation

Chapter 11: Employee Motivation

Chapter 12: Fair Pay

Chapter 13: Rethink Communications

Part IV: Unleash Your Workforce

Chapter 14: Performance Alignment

Chapter 15: Closing the Engagement Gap

Chapter 16: Creating a Diverse, Equitable, and Inclusive Workplace

Chapter 17: Making Remote Work Work

Part V: The Future of People Operations

Chapter 18: The Rise of the CPO: Building a Modern People Ops Team

Chapter 19: Measuring People Ops

Chapter 20: POPS Technology

Chapter 21: Turning POPS into a Competitive Advantage

Appendix: Digital Tools and Resources

Glossary

References

Acknowledgments

About the Authors

Index

Rezensionen

"People Operations is the go-to-handbook for replacing conventional HR with People Ops (POPS). POPs is a powerful way to build a team and fuel your business. Using helpful frameworks like the POPs Maturity Model, you can accurately identify your organization's stage of development and create a vision for a future where, at maturity, people and culture become a true competitive advantage.

New to POPs? Expect to reach for this book often. Experienced POPs professional? You'll find the frameworks accessible for helping others understand the goal of POPs, and you'll be left with some gems to consider like high-performance reasons your team works and how to tap into them."
--Amy Dalebout, VP People & Culture, MotoRefi

"Adapt or die. It really is as simple as that, and yet no one has time for all of that adapting. Keeping up with the Kardashians of business is incredibly hard when you're a small business, yet small biz is the engine behind incredible economies. Here's a book written by a company that gets it; written by small business for small business. Often business books can be drier than toast, but this book is great for new and established businesses to reset your priorities and get solid footing in an ever-shifting landscape of the operations of being, and employing, people."
--Sarah Shepard, COO, StringCan Interactive

"I've always been fascinated by brain science-- the intersection of psychology, philosophy, AI, and neuroscience--offering exciting insights into what's possible. People Operations taps into the potential of the small business workforce at the intersection of motivation, collective purpose, and technology, opening new advantages for the massively shifting world of work."
--Jeff Stibel, entrepreneur and author, Breakpoint and Wired for Thought

"Business leaders know that their only true competitive differentiator is their people. Knowing how to transform from traditional HR practices to an employee experience set of approaches means disrupting status quos without adversely impacting business outcomes. People Operations explains why the shift is important and provides the practical insights and tools that small business leaders can use to transform how their people experience work without risking business results."
--Patti Fletcher, CMO, Workhuman

"One of the biggest challenges for business owners today is attracting and retaining employees. People Operations will help you create a great employee experience, which will help you keep your staff and grow your business."
--Rieva Lesonsky, CEO, President & Founder at GrowBiz Media/Small Business Daily