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Set within a national context, this book reviews the historical development and measurement issues of performance indicators within social care and the public sector for older people. It will be of particular interest in the UK for local service providers who are developing approaches for local performance review but will also be of interest internationally, especially in countries where services for older people are currently developing in a similar direction.

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Produktbeschreibung
Set within a national context, this book reviews the historical development and measurement issues of performance indicators within social care and the public sector for older people. It will be of particular interest in the UK for local service providers who are developing approaches for local performance review but will also be of interest internationally, especially in countries where services for older people are currently developing in a similar direction.

Dieser Download kann aus rechtlichen Gründen nur mit Rechnungsadresse in A, B, BG, CY, CZ, D, DK, EW, E, FIN, F, GR, HR, H, IRL, I, LT, L, LR, M, NL, PL, P, R, S, SLO, SK ausgeliefert werden.

Autorenporträt
David Challis is Professor of Community Care Research and Director of the Personal Social Services Research Unit at the University of Manchester, UK. He has published a number of books in the PSSRU series including: Long-Term Care: Matching Resources and Needs (co-edited); and Towards Quality Care: Outcomes for Older People in Care Homes (co-authored). Paul Clarkson is Research Fellow at the Personal Social Services Research Unit at the University of Manchester, UK. He has worked on a studies of assessment of older people, home support for people with severe mental health problems and performance measurement. Raymond Warburton works for the Department of Health, UK. He was previously Senior Research Fellow at the Personal Social Services Research Unit at the University of Kent and has substantial management experience in Social Services.