Performance Management (eBook, PDF)

A business process benchmarking approach
Redaktion: Rolstadås, Asbjørn

• Format: PDF

Produktbeschreibung

This book serves as a textbook for an introductory course on performance management. It gives an overview over various aspects of managing performance of the modem enterprise by focusing on performance evaluation and measurement and performance improvement techniques. Most of the material is based on a thorough literature search and an extensive reference list has been included. The book has been sponsored by the Norwegian productivity research program TOPP and by the COMETT program of the European Community Commission. It has been applied as the text for a continuing education course both within TOPP and the COMETT project APECE. It will also serve as part of a course material for a master's degree in technology management. The book is aimed at an audience of business and technology oriented personnel at middle and higher management level in manufacturing industry. At the same time it is suitable as a textbook for business and engineering schools and colleges. is organized in five parts discussing productivity and The book performance, performance planning, performance review, performance improvement and performance influencing factors. The authors have worked closely together to obtain a well coordinated text without overlap. They have provided a draft. This draft has been circulated for comments amongst the authors and amongst external experts. Based on their input the manuscript has been revised. Eivald RfI}ren and Einar Printz Moe, chairman of the board and program manager for the TOPP research program respectively, have also provided valuable input to the book.

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Produktdetails

• Verlag: Springer Netherlands
• Seitenzahl: 399
• Erscheinungstermin: 6. Dezember 2012
• Englisch
• ISBN-13: 9789401112123
• Artikelnr.: 44183569

Autorenporträt

Asbjørn Rolstadås has had a long career in research production management. He has more than 250 publications and is the author of several books. He is a former president of the Norwegian Academy of Technological Sciences, and also President of IFIP (International Federation for Information Processing). He is a member of the editorial boards of many research journals, and he is the founding editor of the International Journal of Production Planning and Control. He has been project manager for several large EU projects and for a large number of national research projects. He has close links with industry through consulting and continuing education

Inhaltsangabe

One Productivity and Competitiveness - an Introduction to Performance.- 1. The Productivity Term.- 2. Productivity Studies.- 3. Competitiveness and Competitive Advantage.- 4. Background for Performance Management.- Two Performance Planning.- 5. The Traditional Planning Hierarchy.- 6. Performance Planning to Ensure Business Achievements.- Three Performance Review.- 7. Modeling in Manufacturing Enterprises.- 8. Performance Measurement.- 9. Performance Evaluation.- Four Performance Improvement.- 10. Performance Improvement Strategies.- 11. Benchmarking.- 12. Aspects and Approaches to Quality.- 13. Quality and Productivity Improvement Techniques.- Five Performance Influencing Factors.- 14. Management Concepts.- 15. Production Management.- 16. Project Management.- 17. Purchasing.- References.

Rezensionen

This book presents a coherent overview of modern management ideas that serves as an introduction to middle management personnel in business...this book could serve as a valuable introductory reference text for business professionals interested in modern approaches to performance planning, measurement, and improvement. - IIE Transactions.