Performance Management Transformation (eBook, PDF)

Lessons Learned and Next Steps
Redaktion: Pulakos, Elaine D.; Battista, Mariangela

• Format: PDF

Produktbeschreibung

No other business process has endured such great debate as performance management. Viewed as a critical cornerstone for organizational alignment, it is often met with anxiety and confusion by both managers and employees. For over 50 years, strategies such as cascading goals and employee ranking have tried to add value to performance management with little success. But in recent years, new ideas have transformed the field into a less formal process designed to encourage employee behaviors that actually drive performance. Performance Management Transformation takes a practical approach to the current and future state of performance management across the organizational landscape. Case studies from Toyota, Patagonia, Medtronic, GoGo Inflight, and AbbVie, alongside research and commentary by thought leaders in the field, showcase how organizations are taking control and redesigning their performance management processes to address their specific organizational goals, strategies, needs, and preferences.

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Produktdetails

• Verlag: Oxford University Press
• Seitenzahl: 456
• Erscheinungstermin: 28. Februar 2020
• Englisch
• ISBN-13: 9780190942885
• Artikelnr.: 58847720

Autorenporträt

Elaine D. Pulakos has spent her career working with organizations to design and implement talent management systems and processes in the areas of staffing and assessment, performance management, leadership development, and succession management. She is a recognized talent management thought leader, especially in the areas of performance management reform and individual, team, and organizational agility. She is a Fellow of the American Psychological Association and the Society for Industrial/Organizational Psychology, for which she has also served as President. Currently, she is CEO of PDRI. Mariangela Battista is Vice President of Global Talent Management for IGT, PLC, a global lottery and gaming organization. Throughout her career as an I/O practitioner she has led the strategic design and implementation of global talent management processes including performance management, succession, assessments, and engagement. She is a member of the American Psychological Association, the Society for Industrial/Organizational Psychology and the Academy of Management and is the current Chair of the Friday Group, a New York-based consortium of Industrial-Organizational Psychologists.

Inhaltsangabe

* Foreword
* Nancy T. Tippins
* Section 1: Setting the Stage
* Chapter 1: State of the Practice in Performance Management: How Did
We Get Here?
* Mariangela Battista
* Section 2: Case Studies
* Chapter 2: Performance Management Reform at Toyota Motor North
America
* Andrew Pirruccello
* Chapter 3: Performance Management at AbbVie: Building a
High-Performing Culture
* Sergey Gorbatov
* Chapter 4: Medtronic's Contrarian Journey
* Matt Walter and Carol Surface
* Chapter 5: Reinventing Performance Management at Gogo-the Inflight
Internet Company
* Heidi M. Glickman and Emily Fisk
* Chapter 6: Aligning the Advocates, Traditionalists and Questioners:
Seventy Months of Reinventing Performance Management at Deloitte
* Jeffrey W. Orlando
* Chapter 7: Implementing the PID Scheme in HM Courts and Tribunal
Services
* Antonia Dietmann, Emma Milton, and Phillip Moore
* Chapter 8: Optimizing Performance Through Alignment with Mission and
Purpose in a Global Non-Profit Organization
* Harris R. Ginsberg and So'ud Habbas
* Chapter 9: Transforming Performance at Patagonia
* Chris Mason
* Chapter 10: The Move to No Ratings: Driving Ownership Culture with
Performance Management at a Large Healthcare Company
* W. Robert Lewis
* Section 3: New Research and Future Directions
* Chapter 11: Climate for Feedback: The Key to Performance Management
Effectiveness
* Benjamin Schneider and Gerald E. Ledford Jr.
* Chapter 12: How Performance Management Must Change to Drive
Adaptability, Resilience, Agility (ARA) and Performance
Appraisal/Management
* Elaine D. Pulakos and Tracy Kantrowitz
* Chapter 13: Context Matters: Importance of Cultural, Economic, and
Legal/Political Values in Performance Appraisal/Management
* Jeanette N. Cleveland
* Chapter 14: Technology's Impact on the Performance Management
Transformation
* Ryan S. O'Leary and Elizabeth Lentz
* Chapter 15: Driving Organizational Strategy Through Performance
Management: The Case for Aligned PM
* Rose Mueller-Hanson
* Chapter 16: The Past, Present and Future of Performance Management
* Kevin R. Murphy