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  • Format: ePub

Our nation is still reeling from the 346 fatalities suffered on two flights of the Boeing 737 MAX 8 planes, the first in May 2017 and the second in March 2019. These are just one of the series of costly and deadly consequences of defective products described in this book. Besides the Boeing 737 planes, the examples of bad products include automobiles, electrical energy networks, pipelines, bridges and other large structures, banks, drinkable water, and financial services. While the immediate or proximate causes of the disasters have been bad design or bad production, the root or underlying…mehr

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Produktbeschreibung
Our nation is still reeling from the 346 fatalities suffered on two flights of the Boeing 737 MAX 8 planes, the first in May 2017 and the second in March 2019. These are just one of the series of costly and deadly consequences of defective products described in this book. Besides the Boeing 737 planes, the examples of bad products include automobiles, electrical energy networks, pipelines, bridges and other large structures, banks, drinkable water, and financial services. While the immediate or proximate causes of the disasters have been bad design or bad production, the root or underlying causes have been bad corporate management and business cultures caused by corporate leaders.

The final five chapters provide short essays on product design, production, quality control, management, and culture and what the leaders of our private companies and government agencies might do to reduce the pitfalls that have led to so many defective products and their dire consequences.


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Autorenporträt
Francis J. Clauss, Ph.D. holds advanced degrees in both chemical and metallurgical engineering from the University of Michigan. His early industrial experience was in steel and chemical companies in the Detroit area, followed by materials research for aerospace systems at the National Aeronautics and Space Administration in Cleveland. His major experience was at the Lockheed Missiles and Aerospace Company (now Lockheed Martin), where he worked on materials research and nondestructive testing, and was Manager of Manufacturing Research for both Navy missile and Air Force satellite systems. He also participated in the mission failure analysis of several aerospace systems while at Lockheed. He was later an adjunct professor in the of Schools of Business of Golden Gate University and the University of California, both in San Francisco, where he taught production and operations management, quality control, project management, management science, and corporate financial analysis. He also served as a consultant to several Silicon Valley firms. He is the author of ten books on a variety of subjects.