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  • Format: ePub

Plan. Do. Check. Act. Four simple words that together form a powerful management technique for improving processes, activities, and organisations. We wrote this book to help readers understand and apply the PDCA (Plan, Do, Check, Act) method. It is a model that we have used successfully with clients around the world, helping deliver sustainable performance improvement and shareholder value. The concepts and theory behind the method appear simple and straightforward, but we found that most of the literature on the subject is complicated, overblown, and dull. So, we decided to write this book.…mehr

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Produktbeschreibung
Plan. Do. Check. Act. Four simple words that together form a powerful management technique for improving processes, activities, and organisations. We wrote this book to help readers understand and apply the PDCA (Plan, Do, Check, Act) method. It is a model that we have used successfully with clients around the world, helping deliver sustainable performance improvement and shareholder value. The concepts and theory behind the method appear simple and straightforward, but we found that most of the literature on the subject is complicated, overblown, and dull. So, we decided to write this book. We have set out to bring the PDCA method to life, using clear language, simple concepts, and examples from our own experience. We hope that, after reading this book, you will be able to apply the PDCA method to your work, as well as other areas of your life, because the concepts and approach are universally applicable. We do not pretend to cover everything there is to know about the subject, but we hope that this book is the start of your experience of understanding and using the PDCA method to make a difference to everything you do.

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Autorenporträt
Raimundo Godoy Advisor and Technical Director of the Aquila Group, Raimundo Godoy has a degree in Chemical Engineering from the Federal University of Minas Gerais (UFMG) and is a specialist in organisational management. After being an automotive executive with over twenty years' experience in Brazil, Argentina, Italy, and Spain, in 2000 he began his career in management consulting, working as a projects leader across large Brazilian organisations. He has coordinated teams in 25 countries, developing successful management methodologies, practices, and approaches. He has assisted hundreds of companies across diverse industries attain increased results. Cláudia Bessas Senior Consultant and a founding member of the Aquila Group, Cláudia Bessas is a graduate of the Faculty of Industrial Engineering (FEI). She has worked for companies in South America and Europe, and began working as a consultant in 2007, implementing projects across operational excellence, business goals alignment, process management, and income and expense management. She has worked for clients in a diverse range of industries, including resources and metals, construction, agribusiness, food processing, media and advertising, sports, and telecommunications.