- NEW! Four Colour design with new art programme better illustrates current concepts and improves readability and visual appeal.
- UPDATED! Expanded coverage of healthcare plans across Canada.
- NEW! Coverage of Electronic Medical Records (EMR).
- NEW! Evolve site including chapter review questions, review questions, videos, forms and templates, audio glossary, and more!
- UPDATED! Reflects contemporary standards, technological tools, and terminology used in day-to-day modern health care practice.
- NEW! New and revised learning tools - including: learning objectives, key terms, assignment boxes, tips, critical thinking boxes, and Did You Know boxes.
- UPDATED! Reflects current privacy legislation (PIPEDA) and changes to provincial and territorial Freedom of Information acts.
- NEW! Chapter order and comprehensive Table of Contents.
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