The first step that is crucial to any ISO implementation project is to convince your top management to implement the ISO standard, and in order to do so, you have to speak the language they want to hear. As Kosutic says: "What management wants to hear are profit, market share, client satisfaction, cost cutting, business strategy, and business risks. And you can't blame them - after all, this is what their job is all about." Starting from that step, Preparations for the ISO Implementation Project: A Plain English Guide will cover other important steps your organization must take in order to be completely prepared for the implementation of any ISO standard. Among other important things, you will learn how to choose a consultant, how to set up the project management structure, and what tools and templates can help you in the implementation project.
Written in easy-to-understand language, this book is written for people who are going for an ISO implementation for the first time and need clear guidance on what to do before the project starts. Whether you're an experienced practitioner or new to the field, it's the only book you'll ever need on the subject.
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