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  • Format: ePub

This ebook contains a series of presentations regarding Version 2 of the Information Technology Infrastructure Library (ITIL) standard. It includes quizzes on ITIL, a synopsis of each topic and graphical images useful as memory aides.
This ebook is based on an older, simpler version of ITIL. This is a good place to start your studies as the scope is smaller and the focus is on the disciplines that most organizations typically need.

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  • Größe: 1.13MB
Produktbeschreibung
This ebook contains a series of presentations regarding Version 2 of the Information Technology Infrastructure Library (ITIL) standard. It includes quizzes on ITIL, a synopsis of each topic and graphical images useful as memory aides.

This ebook is based on an older, simpler version of ITIL. This is a good place to start your studies as the scope is smaller and the focus is on the disciplines that most organizations typically need.


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Autorenporträt
Robert is a wayfarer on this journey through life. He was born in Pennsylvania and now resides in California. During his career he has been a civil engineer, computer programmer, professor and a project manager. Throughout this journey Robert has tried to fit all the pieces together into a holistic framework. His goal now is to describe an integrated model of psychology that he found by delving deeply into a study of project management.