Catherine Mcdonald, Christine Craik, Linette Hawkins, Judy Williams

Professional Practice in Human Service Organisations (eBook, ePUB)

A practical guide for human service workers

• Format: ePub

Produktbeschreibung

A systematic introduction to the core professional skills needed to work effectively in a human service role, from understanding organisational dynamics, to developing advocacy skills and dealing with ethical challenges

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Produktdetails

• Verlag: Taylor & Francis
• Seitenzahl: 304
• Erscheinungstermin: 10. Juli 2020
• Englisch
• ISBN-13: 9781000246919
• Artikelnr.: 59808242

Autorenporträt

Catherine McDonald is Professor, and Christine Craik, Linette Hawkins and Judy Williams all are lecturers in the Social Work program at RMIT University.

Inhaltsangabe

List of tables
Introduction
1. Understanding organisations
2. Leadership in human service organisations
3. Scoping the context
4. Recording and report-writing
5. Information development and management in human service organisations
6. Building and maintaining professional relations
7. Supervision and support
8. Managing conflict
9. Power and advocacy
10. Administrative ethics in human service organisations
11. Preparing for and dealing with complaints
12. Professional ethics and ethical reasoning
References
Index