Bernd Stauss

Psychology of Gift-Giving (eBook, PDF)

• Format: PDF

Produktbeschreibung

Gift-giving is an economically significant area of consumer behavior. For we are constantly buy gifts: for Christmas and Mother's Day, for birth and baptism, for the start of school and exams, for engagements and weddings, for birthdays or as souvenirs. Moreover, gift-giving is a very important psychological phenomenon, based on voluntariness, but also representing a duty and requiring compliance with rules. Thus, gift giving is by no means always associated with joy, but also with stress in the search for a perfect gift and disappointment when gifts fail.

The book presents central results of psychological research on gift-giving. These provide answers to the following questions, among others:

What 'secret' rules of giving and receiving do we follow? What messages do we send with our gifts? How do certain characteristics - such as the amount of the price or empathy - influence satisfaction with a gift? What mistakes should we avoid when giving gifts in romantic relationships? When is a monetary gift appropriate and when is it not?

The Author

Prof. Dr. Dr. h.c. em. Bernd Stauss held the Chair of Service Management at the Catholic University of Eichstätt-Ingolstadt.

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Produktdetails

• Verlag: Springer Berlin Heidelberg
• Seitenzahl: 180
• Erscheinungstermin: 4. Januar 2023
• Englisch
• ISBN-13: 9783662663936
• Artikelnr.: 67238691

Autorenporträt

Prof. Dr. Dr. h.c. em. Bernd Stauss held the Chair of Service Management at the Catholic University of Eichstätt-Ingolstadt.

Inhaltsangabe

Gift giving: joy, duty and frustration.- Gift and counter-gift: the reciprocity rule.- The valuation of the gift: the recipient decides, not the giver.- The financial value of the gift: can't buy me love?- The emotional value of the gift: empathy, surprise, sacrifice.- Gifts as information media: what they say about the giver and the relationship with the recipient.- Gifts in romantic relationships: what enhances and what weakens the relationship?- Gifts to different recipients: who gets anything at all and how much?- Difficult givers and recipients: risk reduction strategies.- Cash gifts and vouchers: when are they taboo and when are they welcome?- Handling over and receiving the gift: the moment of truth.- Gifts and gender: Santa Claus is a woman.- Gifts and culture: what applies globally and what regionally?.