Here you will find the gap bridged between the vast literature of quality fads (including the recent tranche of international standards) and that more humorous portrayal of these worlds. The origins of today's quality ideology and industry is traced, followed by a description of how the quality profession popularizes, promotes and ultimately benefits from the fads that come and go. Finally it is shown that despite the propaganda of the profession, there is a separate reality to "quality" and that management principles in this field can only ever be a small limiting factor in corporate success.
- Addresses a vital aspect of Supply-chain Management, one of todays hottest management topics
- From a widely and internationally published quality author and professional
- The "Emperors Clothes" for the Quality profession
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