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  • Format: PDF

This accessible guide helps readers successfully interpret warranty data to make accurate predictions. It discusses practical issues associated with the modeling and analysis of warranty data and includes a number of useful strategies to reduce costs of warranties. The authors offer a step-by-step approach with flowcharts to extract meaningful information from the warranty data, demonstrating each approach with detailed application examples. They also illustrate the use of neural networks in predicting warranty performance and show how other statistical methodologies can help support…mehr

Produktbeschreibung
This accessible guide helps readers successfully interpret warranty data to make accurate predictions. It discusses practical issues associated with the modeling and analysis of warranty data and includes a number of useful strategies to reduce costs of warranties. The authors offer a step-by-step approach with flowcharts to extract meaningful information from the warranty data, demonstrating each approach with detailed application examples. They also illustrate the use of neural networks in predicting warranty performance and show how other statistical methodologies can help support strategic, tactical, and operational types of managerial decision making.

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Autorenporträt
Bharatendra K. Rai is an assistant professor in the Charlton College of Business at the University of Massachusetts, North Dartmouth. An ASQ Six Sigma black belt, Dr. Rai has a vast amount of consulting and training experiences in the automotive, electronics, food, pharmaceutical, software, chemical, and defense industries.

Nanua Singh is the president of Rapid Global Business Solutions, Inc., Madison Heights, Michigan. Dr. Singh was previously a professor at the India Institute of Technology, Delhi; head of the Department of Industrial Engineering at the University of Windsor, Canada; and professor of manufacturing engineering at Wayne State University, Detroit, Michigan.