Research and Theory on Workplace Aggression (eBook, PDF)

Redaktion: Bowling, Nathan A.

• Format: PDF

Produktbeschreibung

Workplace aggression is a serious problem for workers and their employers. As such, an improved scientific understanding of workplace aggression has important implications. This volume, which includes chapters written by leading workplace aggression scholars, addresses three primary topics: the measurement, predictors and consequences of workplace aggression; the social context of workplace aggression; and the prevention of workplace aggression. Of note, the book encompasses the various labels used by researchers to refer to workplace aggression, such as 'abusive supervision', 'bullying', 'incivility' and 'interpersonal conflict'. This approach differs from those of previous books on the topic in that it does not focus on a particular type of workplace aggression, but covers an intentionally broad conceptualization of workplace aggression - specifically, it considers aggression from both the aggressors' and the targets' perspectives and includes behaviors enacted by several types of perpetrators, including supervisors, coworkers and customers.

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Produktdetails

• Verlag: Cambridge University Press
• Erscheinungstermin: 15. Februar 2017
• Englisch
• ISBN-13: 9781108133623
• Artikelnr.: 47516097

Inhaltsangabe

Editors' introduction M. Sandy Hershcovis and Nathan A. Bowling; Part I.
The Measurement, Predictors, and Consequences of Workplace Aggression: 1.
Measuring workplace aggression Steve M. Jex and Alison M. Bayne; 2.
Environmental antecedents of workplace aggression: a review and integration
of emotional, instrumental, and normative processes Lisa M. Penney, Allison
Martir and Cody Bok; 3. Damaging the workplace: consequences for people and
organizations Aaron O. Manier, Kevin Kelloway and Lori Francis; Part II.
The Social Context of Workplace Aggression: 4. The effects of the
interactions between subordinates' and supervisors' characteristics on
subordinate perceptions of abusive supervision: a victimology perspective
Mark J. Martinko, Jeremy D. Mackey, Rebecca Michalak and Neal Ashkanasy;
5. From victim precipitation to perpetrator predation: towards a new
paradigm for understanding workplace aggression Lilia M. Cortina; 6.
Identity matters: contextualizing workplace aggression within a social
structural framework Courtney L. McCluney and Lilia M. Cortina; 7.
Third-party reactions to workplace aggression Manuela Priesmuth, Marie S.
Mitchell and Robert Folger; 8. Spillover and crossover of workplace
aggression Meredith Thompson, Dawn Carlson and Jenny Hoobler; 9. Invisible
at work: workplace ostracism as aggression Sandra L. Robinson and Kira
Schabram; 10. Cross-cultural differences in workplace aggression Xinxin Li
and Sandy Lim; Part III. The Prevention of Workplace Aggression: 11. Review
and model of coping with workplace aggression Raymond T. Lee and Céleste M.
Brotheridge; 12. Prospects for reducing aggressive behavior and other forms
of counterproductive work behavior via personnel selection Paul R. Sacket
and Oren R. Schewach; 13. Combating workplace aggression via organizational
interventions Michael Leiter, Emily Peck and Anne Baccardax; 14. Moving the
field of workplace aggression forward: thoughts and recommendations Rima C.
Tarraf, M. Sandy Hershcovis and Nathan A. Bowling.