This book analyses this process and examines the competing values that underlie the public service ethic, including the role of markets and quasi-markets, in the delivery of public services.
Topics discussed include:
* whether people should be denied the public services they need because public bodies are short of money
* what balance we should strike between markets and public organisations to provide public services
* whether the use of markets has gone too far and whether we need to return to a public service ethic
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