Lyn Kelley

Right and Wrong Methods of Collecting Money People Owe You (eBook, ePUB)

• Format: ePub

Produktbeschreibung

New, updated edition 2023. Lyn Kelley, Ph.D., Certified Professional Coach has led hundreds of collection seminars and collected on hundreds of past due accounts. She shares with you everything you need to know about collecting money tactfully -- without offending people. Specifically for service professionals and small business entrepreneurs.
Here's what you'll get:
-How to collect your fees at the time of treatment
-How to collect your past due accounts
-How to collect by mail and by phone
-How to handle all excuses
-All the sample forms, letters and scripts that are proven to work
-How and when to hire a collection agency
-How and when to file a law suit, obtain a wage garnishment, obtain a bank levy
-How to collect from attorneys, handle liens, and other legal matters
-The exact script that ensures you'll get payment at the time of service
-How to stop being a wimp
-What motivates people to pay today
-The crystal ball that predicts with perfect accuracy who will give you a problem
-The client intake form that virtually guarantees you'll get paid today
-The remote control receptionist how to train your employees
-The sticker that triples your mail-in response on past due accounts
-The time and place to call that works 10 times better to collect your money
-How to handle all excuses
-The magic letter that gets immediate payment from insurance companies
-The sticker that puts $5,000+ a year extra "free" money in your pocket
-The letters that stop insurance company abuse
-How to create a payment plan that people will stick to
-How to get and enforce a legal judgment

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Produktdetails

• Verlag: Lyn Kelley
• Erscheinungstermin: 7. Februar 2014
• Englisch
• ISBN-13: 9781310280115
• Artikelnr.: 48737994

Autorenporträt

As a Motivational Coach and Speaker, my goal is "to empower people move to the next level of success in their lives." Many people have asked for more information about me and why I am qualified to motivate others. So here's a little bit about me and how I got here.

It all started back in Fresno, CA where I was born and raised. As a child I knew I had a calling to help people be happier and live better lives. I knew this because I was keenly observant of people. I observed people and how they lived their lives. At age 10 a friend's family invited me to a musical show called "Up With People!" This show had a major impact on me, and brought up my passion to help people be happier.

Although my parents didn't care about my grades, I received all A's in school except I always failed Oral English. I couldn't get up in front of the class and speak. What kept me going in school was my desire for a career in the helping/teaching profession, so I could help others become more successful.

The females in my family were discouraged from going to college, so higher education became my way of rebelling. I earned my B.A. in Education from CSU Fresno. During college I had some wonderful professors who took me under their wing and encouraged me to speak in class. I learned that I enjoyed teaching and actually had a gift that had previously been repressed. I went on to get my teaching credential and taught Jr. and Sr. High School for 7 years. I went from a shy little girl who couldn't speak in front of the class to a big girl who couldn't STOP speaking in front of the class!

Teaching adolescents was an amazing experience! I found that I wanted to work with them more one-on-one, so I went back to college to become a counselor. I received my M.S. in Counseling/Psychology from the University of Miami and became licensed as a Marriage & Family Therapist. Initially I set out to get a wide range of experience. I worked in a children's psych hospital in dual diagnosis, managed a residential treatment program for severely emotionally disturbed teenage girls, conducted biofeedback therapy for a pain management center, and worked in social services in the areas of foster care, child abuse and family reunification.

Once I became licensed I worked in a private counseling practice for 7 years. I specialized in relationship counseling. During this time I realized that coaching, writing and teaching were what I really loved to do, s...