Cheryl Mcmahan

Root Cause Analysis Made Easy: A Guide for Investigating Errors and Improving Processes (eBook, ePUB)

• Format: ePub

Produktbeschreibung

Cheryl McMahan wrote this book because she believes other root cause publications are difficult to follow and contain too much information. She has simplified the process, provided specific directions for when and how to use the tools, and expanded applicability of the techniques for understanding work processes and solving everyday problems. You will learn how to use Root Cause Analysis for human errors and process failures without the need for training.

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Produktdetails

• Verlag: Cheryl McMahan
• Erscheinungstermin: 18. September 2011
• Englisch
• ISBN-13: 9781465914002
• Artikelnr.: 48282209

Autorenporträt

Cheryl McMahan has 30 years of experience in the electric utility industry as an engineer, auditor, manager, and board member. She holds an undergraduate degree in Mechanical Engineering, a Master of Business Administration, and a Doctorate of Business Administration with a concentration in strategic management. As a doctoral dissertation committee chair and committee member, she coaches learners conducting research and completing dissertations. She has also developed and taught graduate courses in project management, leadership, operations management, and strategic management.