Mike Piehl

SAP Service Management - Advanced Configuration Guide 2 (eBook, ePUB)

• Format: ePub

Produktbeschreibung

This is the second follow up to the successful implementation of SAP Service Management. This guide picks up where my Advanced Configuration Guide left off. It covers even more of the Service Management Configuration. My favorite part of this book is the Advanced Master Data Section and Advanced Service Process which covers how to use some of the fun pieces of SAP service management. Including:

* Master Warranties

* Maintenance Planning

* Service Subcontracting

* How to build simple workflows for Service Management

* Technical Objects (Equipment/Functional Locations/Install Bases)

* And much more...

Overall, a great addition for anyone trying to understand all the things you can do in SAP service management.

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Produktdetails

• Verlag: Mike Piehl
• Erscheinungstermin: 27. September 2024
• Englisch
• ISBN-13: 9798227158345
• Artikelnr.: 72372855

Autorenporträt

Mike's SAP Expertise is in Customer Service/Service Management, Variant Configuration and Sales Distribution. Mike focuses on the technical development of SAP applications using ABAP, ABAP Objects, BSP and ABAP Web Dynpro. Mike began working in SAP in 1995 as an intern who needed to learn how to implement Variant Configuration in R/3 3.0F. Mike worked at SAP and Deloitte before becoming an independent consultant.
Mike created Paper Street Enterprises (PSE) in 2006 with a mission to provide the best consulting knowledge in SAP Service Management and Variant Configuration. PSE focused on helping small to midsized manufacturing companies implement and streamline their service and engineering processes. Mike has worked in the mining equipment, telecommunications equipment and high tech manufacturing industries to realize the full potential of SAP Service Management and Variant Configuration.
In 2008, Mike began the journey into application design. The first application, called Rapier, provided an out of the box customer self-service SM website using BSP technology. Mike became an SAP Partner in 2011 and received his first ABAP Add-on SAP certified. Since then, he's led the development of SAP applications has evolved into a suite of products called Renovation that focuses on simplifying and streamlining the Service Management processes. Renovation includes a Service Management dashboard, and multiple other applications to make using SAP SM easier. Renovation continues to grow and evolve into the premier Service Management application suite.
In 2012, Mike (Paper Street Enterprises) and Mike Golden (Discrete Manufacturing) created the joint venture of JaveLLin Solutions, LLC. Mike Piehl is the Chief Technical Officer, responsible for all the systems and development initiatives. He is the expert in Service Management and Variant Configuration.