Selected papers from the first annual Canadian Quality Congress (eBook, PDF)

• Format: PDF

Produktbeschreibung

The papers in this e-book have been selected from presentations made at the "e;first"e; annual Canadian Quality Congress held August 2009 in Vancouver, Canada, under the theme, Quality, Innovation and Social Responsibility. The papers in this e-book are from authors considered to be the "e;out of the box"e; thinkers. The papers cover topics such as Systems Thinking in Quality Management, The relationship between job satisfaction and national culture, Process management as a lever for managing social problems, People management as indication of business excellence: The Polish and Danish Perspectives, Leadership in global environment through a vision creation process, Implementing a quality-based performance measurement system, Six Sigma: an evolutionary analysis through case studies, Performance and change management in the Province of Antwerp, Belgium and Quality audit as a driver for compliance to ISO 9000:2000 standard.

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Produktdetails

• Verlag: Emerald Group Publishing Ltd
• Erscheinungstermin: 18. Juni 2010
• Englisch
• ISBN-13: 9780857242907
• Artikelnr.: 38439514