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After a difficult start after first launching the business in August 2014, the mission is to help all employees be happy in both material and spiritual terms by 2023, and the vision is to grow customers through a German idea value company. Quality first and customer satisfaction have been the core values of BEF Korea Co., Ltd. until now. In this book, the first in a series of must-read books for office workers, we have organized the know-how into 10 key points and would like to share them with you. Sales is not easy. However, it is not difficult either.