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The most comprehensive Guide yet of Service Operation. There has never been a Service Operation Guide like this.
It contains 130 answers, much more than you can imagine; comprehensive answers and extensive details and references, with insights that have never before been offered in print. Get the information you need--fast! This all-embracing guide offers a thorough view of key knowledge and detailed insight. This Guide introduces what you want to know about Service Operation.
A quick look inside of some of the subjects covered: Service oriented architecture - Principles, Informs - Publications, Transition (outsourcing) - Transition Approach, Philips - Operations, Directorate-General for External Security - 2010s, Information Technology Infrastructure Library - Pins, Confederate Secret Service, Prescriptive analytics - Applications in telecommunications and cable, Skills-based routing, ITIL - Service desk, Service-oriented architectures - Principles, ISO/IEC JTC 1/SC 40 - Scope, Management science - Historical origins, Sony EMCS - Sony Corporation, BBA Aviation - History, International Merchant Services - Closing of the Kearney Call Center, Pakistani military - Joint Chiefs of Staff Committee, ITIL - Continual service improvement (CSI), Information Technology Infrastructure Library - Changes and characteristics of the 2011 edition of ITIL, Incident management (ITSM), Run Book Automation - Runbook Applied to Operations, Configuration Management (ITIL) - Changes and characteristics of the 2011 edition of ITIL, Sridhar Tayur - Education and career, Barclaycard - Barclaycard UK, Information Technology Infrastructure Library - Incident management, ITIL - Incident management, Provisioning, Change management (ITSM) - Information Technology Infrastructure Library, Transition methodology - Transition Approach, Bangor International Airport, and much more...
It contains 130 answers, much more than you can imagine; comprehensive answers and extensive details and references, with insights that have never before been offered in print. Get the information you need--fast! This all-embracing guide offers a thorough view of key knowledge and detailed insight. This Guide introduces what you want to know about Service Operation.
A quick look inside of some of the subjects covered: Service oriented architecture - Principles, Informs - Publications, Transition (outsourcing) - Transition Approach, Philips - Operations, Directorate-General for External Security - 2010s, Information Technology Infrastructure Library - Pins, Confederate Secret Service, Prescriptive analytics - Applications in telecommunications and cable, Skills-based routing, ITIL - Service desk, Service-oriented architectures - Principles, ISO/IEC JTC 1/SC 40 - Scope, Management science - Historical origins, Sony EMCS - Sony Corporation, BBA Aviation - History, International Merchant Services - Closing of the Kearney Call Center, Pakistani military - Joint Chiefs of Staff Committee, ITIL - Continual service improvement (CSI), Information Technology Infrastructure Library - Changes and characteristics of the 2011 edition of ITIL, Incident management (ITSM), Run Book Automation - Runbook Applied to Operations, Configuration Management (ITIL) - Changes and characteristics of the 2011 edition of ITIL, Sridhar Tayur - Education and career, Barclaycard - Barclaycard UK, Information Technology Infrastructure Library - Incident management, ITIL - Incident management, Provisioning, Change management (ITSM) - Information Technology Infrastructure Library, Transition methodology - Transition Approach, Bangor International Airport, and much more...
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