Chris Vander Mey

Shipping Greatness (eBook, ePUB)

Practical lessons on building and launching outstanding software, learned on the job at Google and Amazon

• Format: ePub

Produktbeschreibung

Need a shortcut to a degree in shipping great software? Successful team leaders must have an extremely broad skill set to find the right product, work through a complex and ever-changing development process, and do it all incredibly quickly. In this guide, Chris Vander Mey provides a simplified, no-BS approach to the entire software lifecycle, distilled from lessons he learned as a manager at Amazon and Google.In the first part of the book, youll learn a step-by-step shipping process used by many of the best teams at Google and Amazon. Part II shows you the techniques, best practices, and skills you need to face an array of challenges in product, program, project, and engineering management.Clearly define your product and develop your mission and strategyAssemble your team and understand enough about systems to communicate with themCreate a beautiful, intuitive, and simple user experienceTrack your teams deliverables and closely manage the testing processCommunicate clearly to gracefully handle requests, senior-management interactions, and feedback from various sourcesBuild metrics to track progress, spot problems, and celebrate successStick to your launch checklist and plan for marketing and PR

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Produktdetails

• Verlag: O'Reilly Media
• Seitenzahl: 228
• Erscheinungstermin: 24. August 2012
• Englisch
• ISBN-13: 9781449336608
• Artikelnr.: 38452204

Autorenporträt

Chris Vander Mey is a former Google product manager and Amazonengineering manager, and has held multiple roles in small startups. Hehas a Master of Engineering Management from Dartmouth College and a BS in Aerospace Engineering from the University of Virginia. He startedwriting code two decades ago and has shipped software to hundreds ofmillions of consumers and businesses.

Inhaltsangabe

Preface
Shipping Is Greatness
Acknowledgments
Part One: The Shipping Greatness Process
Chapter 1: How to Build a Great Mission and Strategy
1.1 How to Find the Right Need to Meet
1.2 How to Construct a Great Mission Statement
1.3 How to Build the Right Strategy
Chapter 2: How to Define a Great Product
2.1 Step 1. Write a Press Release
2.2 Step 2. Create a Living Frequently Asked Questions Document
2.3 Step 3. Draw Wireframes and Flowcharts
2.4 Step 4. Write the One-Pager and/or Build a 10-Minute Pitch
2.5 Step 5. Add API s to Your FAQ
2.6 Step 6. Write the Functional Specifications Document
2.7 Step 7. Uncover Edge Cases and Get Buy-in from Your Team
2.8 Step 8. Test on Customers
2.9 Step 9. Figure Out the Basic Business Stuff: Name, Price, and Revenue
2.10 Step 10. Sell Your Completed Product Idea Upstairs
2.11 Your Product Is Ready to Build-Go Build It!
Chapter 3: How to Build a Great User Experience
3.1 Understand Design Roles: UX, UI, IA , VisD, UXR ... and Personas
3.2 Understand How to Evaluate Designs
3.3 Understand How to Communicate with Designers
3.4 Learn How to Communicate with Pictures
Chapter 4: How to Achieve Project Management Greatness on a Budget
4.1 Build and Maintain a Simple Schedule
4.2 Track Your Bugs and Build a Bug Burndown
4.3 Managing Dependencies
Chapter 5: How to Do a Great Job Testing
5.1 Insist on Test-Driven Development
5.2 Build a Test Team Around a Test Lead
5.3 Review Your Test Plan and Test Cases
5.4 Automate Testing
5.5 Dogfood
5.6 How to Run a Bug Bash
5.7 Triage Bugs Properly
5.8 Use Trusted Testers
5.9 Parting Thought: Use the Entire Product as a New User
Chapter 6: How to Measure Greatness
6.1 How to Collect the Right Metrics and Only the Right Metrics
6.2 The Three Classes of Metrics You Should Collect
6.3 Focus on the Goal, Not the Minutiae
Chapter 7: How to Have a Great Launch
7.1 Just Say No
7.2 Run a War Room
7.3 Instill a Sense of Urgency
7.4 Complete the Launch Checklist
7.5 Write the Blog Post
7.6 Roll the Software Out
7.7 Verify the Software Yourself
7.8 Respond to the Positive and Negative Effects of Your Launch
7.9 In the Case of Problems, Roll the Software Back
7.10 Handle Any Production Crises
Part Two: The Shipping Greatness Skills
Chapter 8: How to Build a Shipping-Ready Team
8.1 How to Start a Team
8.2 How to Acquire a Company
8.3 How to Work with Offshore or Remote Teams
Chapter 9: How to Build Great, Shippable Technology
9.1 The First S: Servers
9.2 The Second S: Services
9.3 The Third S: Speed
9.4 The Fourth S: Scaling
9.5 How to Ask the Right Technical Questions
Chapter 10: How to Be a Great Shipping Communicator
10.1 How to Write Great Email
10.2 How to Handle the Five Types of Meetings
10.3 How to Run a Good Meeting
10.4 How to Build and Give a Great Presentation
Chapter 11: How to Make Great Decisions
11.1 Postponing: "We'll Finish It Tomorrow"
11.2 Negotiation: "OK, 10 More Minutes"
11.3 Dealing with Conflict
Chapter 12: How to Stay a Great Person While Shipping
12.1 How to Balance Shipping, Quality and Impact, and Your Team
12.2 How to Handle Randomization
12.3 How to Manage Your Energy While Shipping
12.4 How to Use Escalation as a Tool, Not an Excuse
12.5 How to Eat the S#!@ Sandwich and Survive
Chapter 13: That Was Great
Let's Do It Again
10 Principles of Shipping
Essential Artifacts Your Team Needs
References and Further Reading
Product Definition
Managing Management
Engineering Management
UX
Metrics
Communications
How to Contact Us
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