Rapid development of information and communication technologies, artificial intelligence, and digital technologies have driven today's industries towards the so-called digital servitization era. As a result, a promising IT-driven business paradigm, known as Smart Product-Service Systems (Smart PSS) has emerged, where a large amount of low cost, high performance smart, connected products are leveraged, together with their generated on-demand services, as a single solution bundle to meet individual customer needs.
- Explains what factors a company needs to consider in their transition towards digital servitization and its advantages
- Describes how this field relates to the sustainability movement, and how Smart PSS can be implemented in a sustainable way
- Includes detailed case studies from different industries, including DELTA Electronics Inc. Singapore (smart commercialization), COMAC aviation industry (smart manufacturing servitization), and Van High Tech (smart building services)
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