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  • Format: ePub

This book will equip anyone interested in a career in waitering. Topics covered include: Qualities of a good waiter, Opening sequence of the restaurant, types of restaurants, types of services, Traits of a waiter, various tasks before service starts, allocation of service areas, taking bookings, welcoming guests, assigning tables, checking for comfort, order taking, upselling, delivery of food, quality control, wine & champagne bottles opening and serving, teas & coffees and deserts, how to handle difficult customers, closing procedures for the restaurant. It also covers various safety procedures important in the industry.…mehr

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Produktbeschreibung
This book will equip anyone interested in a career in waitering. Topics covered include: Qualities of a good waiter, Opening sequence of the restaurant, types of restaurants, types of services, Traits of a waiter, various tasks before service starts, allocation of service areas, taking bookings, welcoming guests, assigning tables, checking for comfort, order taking, upselling, delivery of food, quality control, wine & champagne bottles opening and serving, teas & coffees and deserts, how to handle difficult customers, closing procedures for the restaurant. It also covers various safety procedures important in the industry.


Dieser Download kann aus rechtlichen Gründen nur mit Rechnungsadresse in A, B, CY, CZ, D, DK, EW, E, FIN, F, GR, H, IRL, I, LT, L, LR, M, NL, PL, P, R, S, SLO, SK ausgeliefert werden.

Autorenporträt
Carl Davis holds a Doctorate in Missiology based upon research of Organizational Growth in the Post Modern Society.

I started my work life serving in the South African Defence Force first at the Recruiting Division, then moving to a Medical Command where I served as a Generalist Personnel Officer. For the last two years of my service, I was tasked with the Personnel management of the Integration process, inclusive of entrance and exit strategies.

After honorable discharge after more than 10 years in the South African Defence Force, I took up the post of Managing Director of a Non-Government Organization, established to uplift impoverished communities in and around Potchefstroom, while also appointed as a part-time lecturer of undergraduates (specifically on leadership).

Three years later I was appointed as Rector, managing an Educational Institute with 4000 students spread over 36 African countries. While in this position I had the opportunity to lecture extensively abroad and published various articles on leadership; with specific emphasis on motivation and group dynamics. I am a strong believer in utilizing a blended and integrated approach in all of the training (including the new material which I developed) I developed which included Leadership (within a Faith based community), andragogy, and Cultural Diversity management.

I am also a graduate of the University of Stellenbosch's Facilitative Leadership Programme (BUVTON), consulting and facilitating with organizations that are "stuck" (- Alice Mann 1998- ) specifically in the process of change management.