Connie M. White

Social Media, Crisis Communication, and Emergency Management (eBook, ePUB)

Leveraging Web 2.0 Technologies

• Format: ePub

Produktbeschreibung

Explaining how to use social media and Web 2.0 technologies to improve emergency planning, preparedness, and response capabilities, this book describes a set of guidelines for using social media effectively across a range of emergency management applications. It supplies cutting-edge methods for leveraging these technologies to reduce information overload, inform the public, and save lives. Filled with real-world examples and case studies, it is an ideal self-study resource. Its easy-to-navigate structure and numerous exercises also make it suitable for courses at the undergraduate and graduate levels.

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Produktdetails

• Verlag: Taylor & Francis
• Erscheinungstermin: 20. September 2011
• Englisch
• ISBN-13: 9781040180655
• Artikelnr.: 72280172

Autorenporträt

Connie White earned her PhD in Information Systems from the College of Computing Sciences at the New Jersey Institute of Technology. Dr. White is a Research Fellow in the Crisis Communications Research Project, School of Media Arts, Columbia College Chicago, Illinois. She is also the director of Information Technology Solutions for Emergency Management (ITSFEM), an education and consultation firm. She has published work in the Journal of Emergency Management (JEM), The International Association of Emergency Manager's Bulletin (IAEM), and the International Journal for Information Systems for Crisis Response and Management (IJISCRA M).

Her current work explores how collaborative applications, social media, Free and Open Source Systems, and Web 2.0 technologies can be leveraged together to support the decision-making needs of crisis managers. Another research focus is in using spatial-temporal geographical information systems and social media to help provide information on the outer rural areas that have the least amount of connectivity through crisis mapping. Other research efforts explore using virtual worlds, such as Second Life, as a teaching tool for practitioners. Her dissertation, A Dynamic Delphi System to Support Decision Making by Large Groups of Crisis Management Experts, focused on the creation of a crisis management system that is used by large groups dispersed geographically where decisions must be made under uncertainty and among domain driven subgroups. The end result of this effort produced an application contributed to the Sahana Disaster Management System, Eden, a free and open source system created in response to the Asian tsunami (which has been used all over the world), most recently in the Haiti earthquake response, and the floods of Pakistan. Her research interests include social media, decision making, scales, Sahana, Thurstone's law of comparati

Inhaltsangabe

Why Social Media? Back to Basics: The Design. Social Sites for Groups:
Facebook. Twitter and Microblogging: The Basics. Twitter for Teamwork and
Information Exchange. Collaboration and Document Management. Video,
Situational Awareness and Crisis Management Systems. Testing Your Social
Media. References.