This book is a result of the European Experience Exchange (EUREX) project sponsored by the European Systems and Soft- ware Initiative for Software Best Practice in Europe. The EUREX project analyzed the industrial and economic impact and the common aspects and differences between and among mo- re than 300 software Process Improvement Experiments sponso- red by the EU. Metrics is a basis for software process improvements. This book presents experiences from a number of metrics applica- tions in European software companies and gives experience- based ideas and models for the Why, When, What, and How of metrics for the management and the improvement of software processes.
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