Lynda Bourne

Stakeholder Relationship Management (eBook, ePUB)

A Maturity Model for Organisational Implementation

• Format: ePub

Produktbeschreibung

This book has two specific purposes. Firstly, it is a 'how-to' book to provide the fundamental processes and practices to support either individuals or organisations in improving stakeholder management in endeavours such as projects, program management offices (PMO). This means it can also be used in supporting organisational survival during mergers and acquisitions, preparing for the tender bidding, marketing campaigns. Secondly, for organisations that have recognised the importance of stakeholder engagement to their success, it is a guidebook for assessing their current maturity regarding implementation of stakeholder relationship management and a series of guidelines and milestones for achieving their preferred level of maturity.

---

Dieser Download kann aus rechtlichen Gründen nur mit Rechnungsadresse in A, B, BG, CY, CZ, D, DK, EW, E, FIN, F, GR, HR, H, IRL, I, LT, L, LR, M, NL, PL, P, R, S, SLO, SK ausgeliefert werden.

Produktdetails

• Verlag: Taylor & Francis
• Seitenzahl: 246
• Erscheinungstermin: 1. April 2016
• Englisch
• ISBN-13: 9781317050612
• Artikelnr.: 44873545

Autorenporträt

Dr Lynda Bourne is an award winning project manager, consultant and trainer with 25 years professional industry experience. She was the 2003 winner of PMI Australia's 'Project Manager of the Year' award and was granted PMI's Robert J. Yoursak tuition scholarship for the 2004/2005 academic year, for completion of her doctoral dissertation for the award of Doctor of Project Management. She is a recognised international authority and author on stakeholder management. She has presented at conferences and seminars in Europe, Russia, Asia, USA, New Zealand and Australia to audiences of project managers in the IT, construction, defence and mining industries, and has published papers in many academic and professional journals.

Inhaltsangabe

Framework; Introduction; Chapter 1 Why Stakeholders Matter; Chapter 2 Who can be Stakeholders?; Guidebook; Chapter 3 The Right Stakeholders; Chapter 4 Mapping Stakeholders; Chapter 5 Measuring Stakeholder Attitude; Chapter 6 Monitoring the Engagement; Implementation; Chapter 7 Effective Implementation; Chapter 8 Defining Organisational Readiness; Chapter 9 Implementation Guidelines; Chapter 10 Conclusion;

Rezensionen

'Met all my needs and more. ...Recommended as a must read...despite having managed stakeholders for years but never stopped to really think of why they present unique problems and how to manage and prevent these issues becoming problems that could delay a project. If you don't read this book it's at your own peril.' F.A. Perry, reviewer on Amazon.co.uk, 5 out of 5 stars 'Dr Bourne's book provides a road map organisations can use to improve their management of stakeholder relationships to the benefit of both the stakeholders and the organisation.' Patrick Weaver, ProjectMangers.net '...The book is written in a way that lends itself to being read from start to finish or used as a reference, with each chapter title being quite self-explanatory... It is likely that any manager or leader who considers their stakeholders important, will find value in Lynda Bourne's book. Some might read out of interest and others will read with a view to bringing about positive change to the way in which stakeholder relationships are managed by their organisations.' Rob Llewellyn, CXO Transform