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"Stop the Shift Show" is an essential guide for managers and business owners looking to transform their hourly workforce into a top-performing super team. This book offers practical strategies and techniques for effectively managing and coaching hourly workers, including: Determining your managerial style and avoiding common mistakes | Building trust with your team to create a positive work culture | Motivating employees to perform at their best and go above and beyond | Developing effective coaching techniques to help team members grow and improve | Creating a sense of purpose and…mehr
"Stop the Shift Show" is an essential guide for managers and business owners looking to transform their hourly workforce into a top-performing super team.
This book offers practical strategies and techniques for effectively managing and coaching hourly workers, including:
Determining your managerial style and avoiding common mistakes
Building trust with your team to create a positive work culture
Motivating employees to perform at their best and go above and beyond
Developing effective coaching techniques to help team members grow and improve
Creating a sense of purpose and ownership among employees to foster a high-performing team
Overcoming common challenges in managing hourly workers, such as turnover and scheduling issues
Whether you're new to management or an experienced leader, "Stop the Shift Show" provides valuable insights and actionable advice to help you elevate your team's performance and drive success for your business. With its engaging writing style and real-world examples, this book is a must-read for anyone looking to build a high-performing team in today's competitive marketplace.
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Autorenporträt
Scott Greenberg is the author of the book "The Wealthy Franchisee: Game-Changing Steps to Becoming a Thriving Franchise Superstar." He is an internationally recognized speaker and business consultant. His expertise lies in leadership, franchising, and customer service. Scott lives in Sherman Oaks, California.
Inhaltsangabe
Introduction Part 1: Preparing to Manage for Top Performance Chapter 1: The Manager’s Role in the Shift Show Chapter 2: What Kind of Manager are You? Chapter 3: Understanding Your Team & Increasing Your Influence Part 2: Building Your Top-Performing Team Chapter 4: Designing Your Culture Chapter 5: Operationalizing Your Culture Chapter 6: Staffing Part 1: Attracting Top Performers Chapter 7: Staffing Part 2: Identifying Top Performers Part 3: Coaching for Top Performance Chapter 8: 30-Second Leadership Chapter 9: Coaching in the Green & Yellow Chapter 10: Coaching in the Blue Chapter 11: Coaching in the Red Chapter 12: Putting 30-Second Leadership to Work Part 4: Maintaining Top Performance Chapter 13: Motivating Your Team Chapter 14: Measuring Performance & Satisfaction Chapter 15: Final Thoughts Acknowledgements About the Author Index
Introduction Part 1: Preparing to Manage for Top Performance Chapter 1: The Manager’s Role in the Shift Show Chapter 2: What Kind of Manager are You? Chapter 3: Understanding Your Team & Increasing Your Influence Part 2: Building Your Top-Performing Team Chapter 4: Designing Your Culture Chapter 5: Operationalizing Your Culture Chapter 6: Staffing Part 1: Attracting Top Performers Chapter 7: Staffing Part 2: Identifying Top Performers Part 3: Coaching for Top Performance Chapter 8: 30-Second Leadership Chapter 9: Coaching in the Green & Yellow Chapter 10: Coaching in the Blue Chapter 11: Coaching in the Red Chapter 12: Putting 30-Second Leadership to Work Part 4: Maintaining Top Performance Chapter 13: Motivating Your Team Chapter 14: Measuring Performance & Satisfaction Chapter 15: Final Thoughts Acknowledgements About the Author Index
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