The book provides perspectives on the infrastructural and human capacity imperatives in the emerging electric power centric utility services. These insights will help to leapfrog underperforming sectors towards operational excellence in bundled utility services for customer loyalty and global sustainability. The book links the electric power sector with the interplay of people, planet, prosperity, peace, and partnerships (5Ps) - the essence of global sustainable development. A critical review of the electric power sector also known as the electric utility industry is provided. Using the Nigerian situation as an example, the book pivots from the present situation to consider the past and the potential future of sustainability centric transformation in the sector. The author's insights are based on what he saw, participated in, and contributed to both in the Nigerian and USA corporate, public, and academic spaces. The book will help readers to understand, appreciate and adopt appropriate processes, products, prices, communications, care, support, and services in the emerging power sector. In this transforming industry the demarcation lines between retail electricity production, storage and delivery is blurring. The traditional lines between service providers and users is becoming more complicated as consumers of electricity are also producing electricity in what is considered 'Prosumers'. The book is a reference for the electric power sector stakeholders, a basic text for students and a general reading for both energy industry and sustainability practitioners. Using Nigeria as a metaphor for developing nations with poor electricity supply, the author advocates business and public policies that will ensure the leapfrogging of service delivery for enhanced quality of life. He advocates leadership and structural evolution of the sector towards decentralization, digitalization and decarbonization (3Ds).
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