Through a series of in-depth interviews with Tavistock thinkers across three generations, this volume illustrates the practice and application of the systems psychodynamics paradigm to organisational development consultancy, research and training.
Across 28 stimulating interviews with a group of international consultants, interviewees present a critical appraisal of the systems psychodynamics paradigm and its application to present-day social and organisational difficulties. By using a narrative interpretive method, the interviewers attend to the historical, psychosocial and biographical dynamics of the interviewees' approaches and methods of work, and address several areas of organisational consultancy. These include organisational design, the division of labour, levels of authority and reporting relationships; the nature of work tasks, processes and activities; primary tasks and the inevitable unconscious dynamics within systems and individuals.
The multi-disciplinary approaches of the interviewees will interest managers, policymakers, consultant practitioners and researchers to understand the variety of applications of systems psychodynamics methodologies.
Across 28 stimulating interviews with a group of international consultants, interviewees present a critical appraisal of the systems psychodynamics paradigm and its application to present-day social and organisational difficulties. By using a narrative interpretive method, the interviewers attend to the historical, psychosocial and biographical dynamics of the interviewees' approaches and methods of work, and address several areas of organisational consultancy. These include organisational design, the division of labour, levels of authority and reporting relationships; the nature of work tasks, processes and activities; primary tasks and the inevitable unconscious dynamics within systems and individuals.
The multi-disciplinary approaches of the interviewees will interest managers, policymakers, consultant practitioners and researchers to understand the variety of applications of systems psychodynamics methodologies.
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'Aristotle once said, "Pleasure in the job puts perfection in the work". Unfortunately, best places to work are hard to find, the testimony being the dismal figures we can find worldwide concerning employee engagement. Thus, it shouldn't come as a surprise that throughout my life, I have made a plea for the creation of authentizotic organisations-a term derived from the Greek words authenteekos and zoteekos. Or to be more specific, the first word refers to places of work that inspire their employees through the integrity of the vision, mission, values, culture, and organisational structure. The second word-"vital to life" in an organisational context-implies that people are invigorated by their workplace and find in it a sense of balance and completeness. Although the idea of authentizotic organisations may sound utopian, executives would do well to imbue their organizations with authentizotic qualities. And without question, in this quest for the creation of best places to work, the Tavistock Institute has always been a pathbreaker. Hence, it is a great pleasure to me to recommend this trilogy of books-a testimony to the continuing intellectual contribution of the Tavistock Institute in their efforts to improve human relations in organizations.'
Manfred F. R. Kets de Vries, distinguished clinical professor of Leadership Development and Organizational Change; The Raoul de Vitry d'Avaucourt chaired professor of Leadership Development, emeritus; INSEAD - The Business School for the World
'Mannie Sher and David Lawlor, with the contributors to this volume, have assembled a wealth of academic and practical information about ways in which systems psychodynamics may inform organisational change practitioners' ways of thinking about organisations and of intervening in them. Through a series of diverse contributions, the authors sensitise us to the nature of the many challenges, not always sufficiently recognised, with which organisational change practitioners must tussle, and possible ways of overcoming them. Their rich accounts illustrate the necessity for organisational change consultants to approach their practice in ways that: are holistic and not confined to isolated interventions in particular parts of organisational systems; recognise that organisations are in a continual state of becoming rather than static objects that will respond dependably to simple, step-by-step change management methods; and acknowledge that the inevitable incompleteness of their own knowledge confines them to the role of useful facilitators rather than assured champions of beneficial change with known outcomes. This volume will prove to be a rich resource for organisational change practitioners who seek to advance, and introduce useful novelty into, their practice.'
David Shaw, independent researcher in the philosophy of management; author of An Ancient Greek Philosophy of Management Consulting
'The founding of the original Tavistock Institute of Medical Psychology in 1920 became the intellectual 'rootstock', to use a horticultural image of the Project, and as with such a rootstock, various developments - clinical, research, publications - were grafted onto the original stem. The Tavistock Institute of Human Relations was always the core of the societal and commercial part of the Project. In this, the second volume of a trilogy on a Tavistock systems psychodynamics paradigm, the authors, David Lawlor and Mannie Sher, have excelled themselves in producing a volume that details the emergence and development of the core construct - something that is essential if one is inclined to harness the richness of the system. The word 'Tavi' is now so widely used that it has almost become meaningless. This, the second volume of the second Tavistock Trilogy should go a long way in highlighting the heart of the work and every serious worker and library should have this Trilogy on their bookshelf.'
Anton Obholzer, member, British Psychoanalytic Society; emeritus senior faculty member INSEAD Global Leadership Centre, Paris
'In the second volume of this most valuable trilogy, Lawlor, Sher, and the contributing authors, examine a broad range of applications of the systems psychodynamic approach. If much systems psychodynamics theory has focused on explicating the persistence of dysfunction in groups and organizations, this book reminds us that an equally important focus of this approach is its ability to cast a light on, and facilitate, the emergence of the new in social systems. The authors deploy the characteristic depth and breadth of systems psychodynamics. They pay equal attention on the psychological and social forces that shape individual and organizational behavior as they examine an emergent workplace characterized by omnipresent markets and dangerously charismatic leaders, in which relations with technology are as emergent and fascinating as relations through technology. Readers will find it most valuable to look at the emerging world of work through the lens of systems psychodynamics, to learn about how to use this approach to facilitate intentional, large-scale change, and to consider how to make sure that changes stick. I also found extremely valuable the consideration of what it means, and what it takes, to incorporate this approach in one's work. It takes personal development to facilitate the development of others and organizations. This volume, and the trilogy it is part of, provides a much welcome map for those journeys of growth and change.'
Gianpiero Petriglieri, associate professor of Organisational Behaviour, INSEAD
Manfred F. R. Kets de Vries, distinguished clinical professor of Leadership Development and Organizational Change; The Raoul de Vitry d'Avaucourt chaired professor of Leadership Development, emeritus; INSEAD - The Business School for the World
'Mannie Sher and David Lawlor, with the contributors to this volume, have assembled a wealth of academic and practical information about ways in which systems psychodynamics may inform organisational change practitioners' ways of thinking about organisations and of intervening in them. Through a series of diverse contributions, the authors sensitise us to the nature of the many challenges, not always sufficiently recognised, with which organisational change practitioners must tussle, and possible ways of overcoming them. Their rich accounts illustrate the necessity for organisational change consultants to approach their practice in ways that: are holistic and not confined to isolated interventions in particular parts of organisational systems; recognise that organisations are in a continual state of becoming rather than static objects that will respond dependably to simple, step-by-step change management methods; and acknowledge that the inevitable incompleteness of their own knowledge confines them to the role of useful facilitators rather than assured champions of beneficial change with known outcomes. This volume will prove to be a rich resource for organisational change practitioners who seek to advance, and introduce useful novelty into, their practice.'
David Shaw, independent researcher in the philosophy of management; author of An Ancient Greek Philosophy of Management Consulting
'The founding of the original Tavistock Institute of Medical Psychology in 1920 became the intellectual 'rootstock', to use a horticultural image of the Project, and as with such a rootstock, various developments - clinical, research, publications - were grafted onto the original stem. The Tavistock Institute of Human Relations was always the core of the societal and commercial part of the Project. In this, the second volume of a trilogy on a Tavistock systems psychodynamics paradigm, the authors, David Lawlor and Mannie Sher, have excelled themselves in producing a volume that details the emergence and development of the core construct - something that is essential if one is inclined to harness the richness of the system. The word 'Tavi' is now so widely used that it has almost become meaningless. This, the second volume of the second Tavistock Trilogy should go a long way in highlighting the heart of the work and every serious worker and library should have this Trilogy on their bookshelf.'
Anton Obholzer, member, British Psychoanalytic Society; emeritus senior faculty member INSEAD Global Leadership Centre, Paris
'In the second volume of this most valuable trilogy, Lawlor, Sher, and the contributing authors, examine a broad range of applications of the systems psychodynamic approach. If much systems psychodynamics theory has focused on explicating the persistence of dysfunction in groups and organizations, this book reminds us that an equally important focus of this approach is its ability to cast a light on, and facilitate, the emergence of the new in social systems. The authors deploy the characteristic depth and breadth of systems psychodynamics. They pay equal attention on the psychological and social forces that shape individual and organizational behavior as they examine an emergent workplace characterized by omnipresent markets and dangerously charismatic leaders, in which relations with technology are as emergent and fascinating as relations through technology. Readers will find it most valuable to look at the emerging world of work through the lens of systems psychodynamics, to learn about how to use this approach to facilitate intentional, large-scale change, and to consider how to make sure that changes stick. I also found extremely valuable the consideration of what it means, and what it takes, to incorporate this approach in one's work. It takes personal development to facilitate the development of others and organizations. This volume, and the trilogy it is part of, provides a much welcome map for those journeys of growth and change.'
Gianpiero Petriglieri, associate professor of Organisational Behaviour, INSEAD