Michael Brosnan, John Messina

Telecommunications Expense Management (eBook, ePUB)

How to Audit Your Bills, Reduce Expenses, and Negotiate Favorable Rates

• Format: ePub

Produktbeschreibung

A guide to cost-cutting for those monitoring telecom expenses. It contains tips on increasing efficiency, service and support of telecommunications/IT while keeping costs low. It covers how to audit bills, negotiate favourable contracts, and find the best long distance carriers and vendors.

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Produktdetails

• Verlag: Taylor & Francis
• Erscheinungstermin: 1. Januar 2000
• Englisch
• ISBN-13: 9781040159101
• Artikelnr.: 72248314

Autorenporträt

Michael Brosnan and John Messina are telecom consultants and also the authors of The Telecom Professionals Complete Guide to the Internet.
Michael Brosnan and John Messina are telecom consultants and also the authors of The Telecom Professionals Complete Guide to the Internet.

Inhaltsangabe

Introduction 1 Understanding Your Local Telephone Bill 2 The Customer
Service Record (CSR) Switched and Dedicated Services 3 Carrier Access
Billing System "CABS"4 How to Identify Billing Errors and Obtain Refunds5
Optimizing Your Network6 Long Distance Bill Auditing 7 Secrets of Contract
Negotiation 8 Utilizing the Power of the Internet to Audit Your Bills 9
Processing and Validating Technology Invoices 10 Call Accounting, Phone
System Security, Toll Fraud and Toll Abuse