John Hoover, Roger P. Disilvestro

The Art of Constructive Confrontation (eBook, PDF)

How to Achieve More Accountability with Less Conflict

• Format: PDF

Produktbeschreibung

Praise for The Art of Constructive Confrontation "There's no magic formula for building a successful enterprise,large or small. If you're in the business of making a profit,you're in the business of building people. First you build yourpeople. After that, your people produce the profit. The Art ofConstructive Confrontation is an easy-to-follow, systematic processthat makes sure you don't get those things backwards. Constructiveconfrontation is the closest thing you'll ever find to hold peopleaccountable for what they do, while at the same time reducing theconflicts that get in the way of productivity and, ultimately,profits." --Spencer Hays, founder, The Tom James Company Executive Chairman,Southwestern/Great American, Inc. "The Art of Constructive Confrontation is a clear and concise roadmap to making the all-important conversations between team leadersand team members happen. More than that, the constructiveconfrontation process keeps those conversations happening, keepsthem consistent and constructive, keeps everybody accountable, andunleashes the leadership potential in everyone." --Angelo Valenti, PhD, leader of The Company Psychologist andcoauthor, Unleashing Leadership "Embracing constructive confrontation builds a strong, effectiveleader with a strong, effective team. This book covers thestep-by-step process to make you that kind of leader." --Danny Cox, coauthor, Leadership When the Heat's On

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Produktdetails

• Verlag: Jossey-Bass
• Seitenzahl: 288
• Erscheinungstermin: 15. Juli 2005
• Englisch
• ISBN-13: 9780471738800
• Artikelnr.: 38190291

Autorenporträt

JOHN HOOVER, PhD, is a popular speaker and seminar leader. He hashelped numerous companies, including Boeing, Delta Air Lines,Hilton Hotels, IBM, Motorola, Sanyo Fisher, and Xerox, engender andsustain internal andexternal -with enhanced organizational behaviorand communications strategies. His revolutionary team/taskalignment tool, based on composite personality, can be found atwww.compositeam.com. ROGER P. DiSILVESTRO is Chairman and CEO of Athlon SportsCommunications, Inc., a Nashville-based sales, publishing, andsports marketing company.

Inhaltsangabe

Introduction ix
Part I: Commitment
1. The Case for Confrontation 3
2. The Conversation 23
3. The Commitment 63
4. The Covenant 83
Part II: Confrontation
5. Confrontation 119
6. Staying Positive 149
7. Changes and Challenges 169
8. Cementing the Bond 185
Part III: Celebration
9. Celebrating the Right Things 205
10. Plan for the Peaks 223
11. Rewards that Resonate 237
12. Building Others 249
Index 265