Robert Damelio

The Basics of Process Mapping (eBook, PDF)

• Format: PDF

Produktbeschreibung

This book provides how-to guidance and examples for three types of maps, namely relationship map, cross-functional process map, and flowchart. It helps readers to effectively apply all three types of maps to make work visible at the organization, process, and job/performer levels.

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Produktdetails

• Verlag: Taylor & Francis
• Seitenzahl: 183
• Erscheinungstermin: 11. Mai 2011
• Englisch
• ISBN-13: 9781439891278
• Artikelnr.: 57124554

Autorenporträt

Damelio, Robert

Inhaltsangabe

1 Overview
2 Thinking about Work
3 Why Map a Process?
4 Relationship Map
5 Cross
Functional Process Map (aka Swimlane Diagram)
6 Flowchart
7 Seven Principles to Improve Flow
Index.

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Overview. Thinking about Work. Why Map a Process? Relationship Maps. Cross-Functional Process Maps or Swimlane Diagrams. Flowchart. Seven Principles to Improve Flow. Appendix: Methods to Gain Content.