Michael D. S. Harris, David Herron, Stasia Iwanicki

The Business Value of IT (eBook, PDF)

Managing Risks, Optimizing Performance and Measuring Results

• Format: PDF

Produktbeschreibung

In order to maximize IT resources and justify IT expenditures, CIO's and other IT managers must be able to identify meaningful metrics and explain them in a way that management can understand. The Business Value of IT: Managing Risks, Optimizing Performance, and Measuring Results solves this problem by providing practical answers to

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Produktdetails

• Verlag: Taylor & Francis
• Seitenzahl: 296
• Erscheinungstermin: 17. März 2008
• Englisch
• ISBN-13: 9781420064759
• Artikelnr.: 53342486

Autorenporträt

Michael D. S. Harris, David Herron, Stasia Iwanicki

Inhaltsangabe

What Does IT Contribute to the Business? What Should the Business Expect
from IT? How Do I Measure the Value of IT? How Much IT Is Enough? Am I
Paying Too Much for IT? Why Should We Care About IT Governance? Who Governs
IT? What Models Should IT Use? What Tools Should IT Use? Are we Outsourcing
Effectively? Why Should We Measure IT Performance? How Do I Measure IT
Performance? Is IT Operating Effectively? Where Are We in Relation to
Industry Peers? How Can We Do IT Better? How Should We Change? How Can We
Manage IT Changes? How Should IT Manage Risk? How Should IT Manage Its
People? What Should IT Expect From the Business? Index.