Linda Anderson, Dean Anderson

The Change Leader's Roadmap (eBook, PDF)

How to Navigate Your Organization's Transformation

• Format: PDF

Produktbeschreibung

"This is the most complete change methodology we have found anywhere." --Pete Fox, General Manager, Corporate Accounts, Microsoft US In these turbulent times, competent change leadership is a most coveted leadership skill, and savvy change consultants are becoming trusted participants at the board table. For both leaders and consultants, knowing how to navigate the complexities of organization transformation is fast becoming the key to a successful career. This second edition of the author?s landmark book is the king of all ?how-to? books on change. It provides a strategic overview of the author?s proven change process methodology, as well as pragmatic guidance and tools for each key step in a complex transformational change process. The Change Leader?s Roadmap is the most comprehensive guide available for building transformational change strategy and designing and implementing successful transformation. * Based on thirty years of action research with Fortune 500 companies, government agencies, the military, and large non-profit global organizations. * Outlines every key step in a transformational change process * Provides worksheets, tools, case examples, and assessments that you can immediately apply to all types of change efforts * Includes updated information on a wealth of topics including the critical path tasks and how to use the CLR to change minds and cultures * The new edition also includes new activities, methods for building change capability, guiding principles for change, and advice for leading the human dynamics in change and creating an organizational vision. This book is specifically written for leaders, project managers, OD practitioners, change practitioners, and consultants seeking greater change results.

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Produktdetails

• Verlag: For Dummies
• Seitenzahl: 400
• Erscheinungstermin: 20. September 2010
• Englisch
• ISBN-13: 9780470877920
• Artikelnr.: 37299948

Autorenporträt

DEAN ANDERSON is co-founder and president of Being First, a change leadership development and transformational change consulting firm. He is a powerful speaker, writer, coach, consultant and master trainer. Anderson's client list includes Fortune 1000 companies such as Microsoft Corporation, PeaceHealth, Servus Credit Union, Canadian Park Service, Detroit Edison, DTE Energy, Exxon, Cincinnati Gas and Electric, City of Calgary, The Clorox Company, Holiday Inns, United Way of America, Home Savings of America, Levis Strauss, People's Gas, and RR Donnelley and Sons. He co-authored with Linda Ackerman Anderson of Beyond Change Management and Change Leader's Roadmap. He has published over 50 articles and has been featured in Business Week, and regularly publishes in Warren Bennis's Leadership Excellence periodical. He resides in Durango, CO. LINDA ACKERMAN ANDERSON is a co-founder and vice-president of Being First. She specializes in planning for and facilitating transformational change in Fortune 1000 businesses and the military. Linda has spoken about her work on conscious transformation at national and international conferences, and is known as a thought leader and inspiring model of her message. During the past 25 years, her practice has focused on strategy development for major organizational change using Being First's renown nine-phase Change Leader's Roadmap. She resides in Durango, CO.

Inhaltsangabe

Foreword xxiii
Preface xxvii
Acknowledgments xxxi
Introduction 1
SECTION ONE UPSTREAM CHANGE 34
1. Phase I: Prepare to Lead the Change: Start Up, Staff,and Create Your
Case for Change 36
Hearing the Wake-Up Call 38
Phase I: Prepare to Lead the Change 39
Activity I.A: Start Up and Staff Change Effort 40
Activity I.B: Create Case for Change and Determine Initial Desired Outcomes
54
Consulting Questions for Activity I.A 72
Consulting Questions for Activity I.B 74
2. Phase I: Prepare to Lead the Change: Assess and Build Your
Organization's Readiness and Capacity, and Build Leaders' Capability to
Lead the Change 77
Activity I.C: Assess and Build Organization's Readiness and Capacity 79
Activity I.D: Build Leaders' Capability to Lead the Change 85
Consulting Questions for Activity I.C 101
Consulting Questions for Activity I.D 102
3. Phase I: Prepare to Lead the Change: Clarify Your Overall Change
Strategy 105
Activity I.E: Clarify Overall Change Strategy 106
Consulting Questions for Activity I.E 130
4. Phase I: Prepare to Lead the Change: Build the Infrastructure and
Conditions to Support Your Change Effort 135
Activity I.F: Build Infrastructure and Conditions to Support Change Effort
138
Consulting Questions for Activity I.F 160
5. Phase II: Create Organizational Vision, Commitment, and Capability 164
Activity II.A: Build Organizational Understanding of Case for Change,
Vision, and Change Strategy 166
Activity II.B: Increase Organization's Capability to Change 177
Consulting Questions for Activity II.A 182
Consulting Questions for Activity II.B 183
6. Phase III: Assess the Situation to Determine Design Requirements 185
Activity III.A: Assess the Situation to Determine Design Requirements 187
Consulting Questions for Activity III.A 192
SECTION TWO MIDSTREAM CHANGE 194
7. Phase IV: Design the Desired State 196
Activity IV.A: Design Desired State 198
Consulting Questions for Activity IV.A 207
8. Phase V: Analyze the Impact 209
Activity V.A: Analyze Impacts of Desired State 213
Consulting Questions for Activity V.A 220
9. Phase VI: Plan and Organize for Implementation 222
Activity VI.A: Develop Implementation Master Plan 224
Activity VI.B: Prepare Organization to Support Implementation 231
Consulting Questions for Activity VI.A 237
Consulting Questions for Activity VI.B 239
SECTION THREE DOWNSTREAM CHANGE 240
10. Phase VII: Implement the Change 242
Activity VII.A: Implement the Change 244
Consulting Questions for Activity VII.A 251
11. Phase VIII: Celebrate and Integrate the New State 253
Activity VIII.A: Celebrate Achievement of Desired State 255
Activity VIII.B: Support Integration and Mastery of New State 256
Consulting Questions for Activity VIII.A 264
Consulting Questions for Activity VIII.B 264
12. Phase IX: Learn and Course-Correct 266
Activity IX.A: Build System to Continuously Improve New State 268
Activity IX.B: Learn from Your Change Process and Establish Best Practices
270
Activity IX.C: Dismantle Temporary Change Infrastructure 273
Consulting Questions for Activity IX.A 275
Consulting Questions for Activity IX.B 275
Consulting Questions for Activity IX.C 276
SECTION FOUR LEVERAGING THE CHANGE LEADER'S ROADMAP 277
13. Putting The Change Leader's Roadmap into Practice 278
The Model as a Thinking Discipline 278
Developmental Stages for Learning the CLR Methodology 279
Reactions to The Change Leader's Roadmap Model 283
A Top-Down Versus a Multi-directional Approach to Change 287
14. Opportunities for Leveraging The Change Leader's Roadmap Methodology
292
The CLR Critical Path 293
Using The Change Leader's Roadmap as Your Common Change Methodology 293
Using the CLR to Change Your Organization's Culture 302
The CLR Just-in-Time Consulting Strategy 304
Accelerating the Change Process 308
Using the CLR as a Phase Gate Process 312
15. Continuing the Journey to Conscious Change Leadership 316
Some Thoughts for Consultants 317
Some Thoughts for Leaders 318
Appendix: Phases, Activities, and Tasks of the Change Leader's Roadmap 323
Bibliography 329
About the Authors 341
Index 345