You're no idiot, of course. You skillfully manage your kids' temper tantrums, diplomatically handle office politics, and even pleasantly deal with your friends' bickering. But when it comes to handling customer service, you feel utterly lost.
It's time to make great customer service an indispensable part of your daily operation!
The Complete Idiot's Guide to Great Customer Service teaches you how to create the "Service Difference"--service that genuinely pleases your customers and sets your organization apart from the pack.

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Produktbeschreibung

You're no idiot, of course. You skillfully manage your kids' temper tantrums, diplomatically handle office politics, and even pleasantly deal with your friends' bickering. But when it comes to handling customer service, you feel utterly lost.

It's time to make great customer service an indispensable part of your daily operation!

The Complete Idiot's Guide to Great Customer Service teaches you how to create the "Service Difference"--service that genuinely pleases your customers and sets your organization apart from the pack.

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Produktdetails

Produktdetails
Verlag: Dorling Kindersley Ltd
Erscheinungstermin: 13. Januar 2003
Englisch
ISBN-13: 9780241885901
Artikelnr.: 64246526

Produktdetails

Verlag: Dorling Kindersley Ltd
Erscheinungstermin: 13. Januar 2003
Englisch
ISBN-13: 9780241885901
Artikelnr.: 64246526

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The Complete Idiot's Guide to Great Customer Service (eBook, ePUB)

The Complete Idiot's Guide to Great Customer Service (eBook, ePUB)

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