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'This is an innovative, well written, and major contribution to understanding and explaining a revolution in British government. Deserves to be on the bookshelf of all those interested in British politics and policymaking. Oliver James has produced a book which will become essential reading for students and practitioners alike.' - Professor Wayne Parsons, Department of Politics, Queen Mary, University of London
'This book is an important double contribution to the public management literature...[it] stands out as a detailed and coherent piece of analysis and argument.' - Political Studies Review
'This is a timely and highly innovative piece of intellectual and empirical work.' - Rose Melville, Journal of Social Policy