Robert M. Meisel, Steven J. Babb, Steven F. Marsh

The Executive Guide to Understanding and Implementing Lean Six Sigma (eBook, ePUB)

The Financial Impact

• Format: ePub

Produktbeschreibung

¿This book provides a fundamental introduction to the concepts of lean enterprise and Six Sigma to executives, personnel new to quality, or organizations interested in introductory information on quality and process improvement. It is intended to be a helpful guide on implementing and optimizing an integrated Lean Six Sigma approach focused on realizing return value and bottom line impact. The principles of Lean and Six Sigma are introduced and discussed separately and through an integrated approach across the book's three chapters.Manufacturing and non-manufacturing firms who are just getting started or contemplating a Lean Six Sigma initiative will find this book especially valuable. To aid in illustrating the application of these principles to diverse and global businesses, various case studies have been selected and included to demonstrate how the prescribed tools and techniques can accommodate and enhance a wide variety of customer relationships throughout the value chain. Examples taken from manufacturing, banking, and local government sectors demonstrate the broad spectrum across which Lean Six Sigma can be used as a framework to foster improved performance and ensure continued customer satisfaction and loyalty.

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Produktdetails

• Verlag: ASQ Quality Press
• Seitenzahl: 105
• Erscheinungstermin: 2. Januar 2007
• Englisch
• ISBN-13: 9780873892803
• Artikelnr.: 66349778

Autorenporträt

Robert M. Meisel is principal consultant with RMM Quality Consulting, specializing in the training and application of Six Sigma and lean methodology as well as basic problem solving, root cause analysis, and change management. Prior to that Bob spent over 30 years at Eastman Kodak Company in various quality management positions. Bob is a Fellow of ASQ and is chair of the ASQ Quality Management Division's Lean Six Sigma Technical Committee. He is a certified Master Black Belt and is an ASQ certified manager of quality/organization excellence and certified quality engineer. Bob has a master's and bachelor's degree in chemical engineering, and a master's degree in applied and mathematical statistics. He can be contacted at [e-mail].