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This book describes the wastes in the office and administrative areas of organizations, and it outlines why lean works just as well in the office as it does in manufacturing.
This book describes the wastes in the office and administrative areas of organizations, and it outlines why lean works just as well in the office as it does in manufacturing.
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Autorenporträt
Timothy Schipper is a graduate of Calvin College and the University of Michigan (Bachelor's of Mechanical Engineering and Master's of Science). His career has spanned 30 years and includes time as a tool designer, engineering educator, CAD specialist, senior product engineer, IT manager, and Lean expert, author, coach, and consultant. His teaching experience includes positions in the Engineering Department at Calvin College and in industry. He has led Lean transformations in the areas of office value streams, IT development, product development, new business initiatives, government agencies, and nonprofits.
He currently works for Steelcase Inc. of Grand Rapids, Michigan, where he coaches leadership and teams in the areas of lean product design, Lean management systems, and business transformations. He is the founder of Lean Inspiration, which promotes Lean concepts to organizations and nonprofits through writing, educational classes, coaching, and workshops.
Foreword by David Mann, PhD. Preface. Chapter 1 Lean Culture in the Office. Chapter 2 Wastes and Why Lean Works in the Office. Chapter 3 Organizing for Lean Success. Chapter 4 Getting Started: The Lean Office Initiative. Chapter 5 Pre Project Contracting and Scoping. Chapter 6 The Anatomy of a Value Stream Mapping Workshop. Chapter 7 Post Value Stream Mapping Workshop Activities. Chapter 8 Education Learning and Practicing. Chapter 9 Office Visuals and Space. Chapter 10 The Mature Lean Culture. Chapter 11 Sustaining What You Implement. Chapter 12 Lean Strategy in the Office. Chapter 13 Lean, Development, and Agile. Appendix A Templates. Appendix B Visual Board Samples.
Foreword by David Mann, PhD. Preface. Chapter 1 Lean Culture in the Office. Chapter 2 Wastes and Why Lean Works in the Office. Chapter 3 Organizing for Lean Success. Chapter 4 Getting Started: The Lean Office Initiative. Chapter 5 Pre Project Contracting and Scoping. Chapter 6 The Anatomy of a Value Stream Mapping Workshop. Chapter 7 Post Value Stream Mapping Workshop Activities. Chapter 8 Education Learning and Practicing. Chapter 9 Office Visuals and Space. Chapter 10 The Mature Lean Culture. Chapter 11 Sustaining What You Implement. Chapter 12 Lean Strategy in the Office. Chapter 13 Lean, Development, and Agile. Appendix A Templates. Appendix B Visual Board Samples.
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