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An incisive guide to navigating the construction industry and dealing with the people who work in it In the newly revised second edition of The Human Side of Construction: How to Ensure a Successful, Sustainable, and Profitable Career as an AEC Professional , renowned construction professional Angelo Suntres delivers an insightful discussion of the root cause of many of the issues plaguing the construction industry today-the lack of human connection. Suntres explains that, in an industry undergoing dramatic changes driven by technology, innovation, and new ways of working, construction…mehr
An incisive guide to navigating the construction industry and dealing with the people who work in it
In the newly revised second edition of The Human Side of Construction: How to Ensure a Successful, Sustainable, and Profitable Career as an AEC Professional, renowned construction professional Angelo Suntres delivers an insightful discussion of the root cause of many of the issues plaguing the construction industry today-the lack of human connection. Suntres explains that, in an industry undergoing dramatic changes driven by technology, innovation, and new ways of working, construction professionals will need to make a fundamental shift in the way they think and operate.
The book walks you through how to connect and collaborate with others in the industry and how to address the most common challenges you'll face every day in construction. You'll find:
A thorough introduction to relationship building and effective communication with construction industry personnel
Comprehensive explorations of what the construction industry is really like, including real-world examples and techniques to advance your career
Practical discussions of how to find a job that you'll thrive in and how to stand out from the crowd
In-depth treatments of sustainability, diversity, equity, and inclusion in the construction industry
Perfect for construction industry professionals, including project managers, contractors, and engineers, The Human Side of Construction will also benefit property owners and managers who regularly deal with people involved in construction.
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Autorenporträt
Angelo Suntres is a passionate leader in the construction industry with 20 years of experience in designing and building in all sectors. He has represented both contractors and owners and understands the struggles from both sides of the contract. He believes that focusing on the human principles of connection including effective communication and fostering healthy relationships is a critical part of ensuring a successful and inclusive future for the construction industry.
Inhaltsangabe
About the Author xi Introduction xiii 1 Human Connection - The Key to Influence 1 Relationships Will Determine Your Success 1 This Will Improve Your Life 3 How It Worked for Me 7 How It Can Change the World 9 2 Your Network is Your Net Worth 11 Develop Your Support System or Perish 11 How to Engage with People Effectively 15 Do You Really Need a Mentor? 18 How to Diversify for Sustainable Success 20 3 Basic Human Connection Skills 23 Trust - The Foundation 23 Communication - The Glue 26 Empathy - The Ultimate Connector 29 Humor - The Icing on Top 31 4 Your Career Arsenal 35 Education Versus Experience 35 How to Leverage Everything You Have 38 Learn From Other's Mistakes 40 5 We Are All Salespeople 43 Find Your Value Proposition 43 How to Sell Yourself 45 6 Where Has the Trust Gone? 49 Why There is Low Trust in Construction 49 How to Get It Back 51 7 Dealing with Toxicity 55 Workplace Warning Signs 55 Personal Traits to Avoid 57 8 Critical Traits to Embrace 61 Care for People and They Will Care for You 61 Change is Constant - Adapt and Overcome 63 9 Key Skills for Success 67 Don't Just Network - Connect 67 How to Do More with Less 69 Conflict Resolution - Seek Win-Win 72 10 Provide Solutions to Big Problems 75 Design Problem 75 Worker Problem 77 Generational Problem 79 11 The Special Sauce 83 Know the Basics Really Well 83 Focus on People, Not Things 85 12 Smash Limiting Beliefs 87 Failure Is Not the End 87 Mistakes Make You Better 89 13 Big Picture Mindset 93 Keep the End in Mind 93 Don't Sweat the Small Stuff 95 14 Fair Treatment for All 99 Diversity, Equity, and Inclusion 99 How to Change the Industry 101 Sustainability: Beyond Design Principles 103 Reducing Inequalities 105 15 Great People Ask Great Questions 107 Questions Bring Immense Value 107 When to Probe and When to Back Off 109 16 Barriers to Human Connection 113 Technology Is Divisive 113 Integrity Is Hard to Find 115 Time is Spent Ineffectively 117 Ignorance Is Not Bliss 118 17 Dealing with Adversity 121 You Will Get Knocked Down 121 Dealing with Job Loss and Unemployment 123 18 Conclusion 127 Appendix A Find Your Calling 129 Appendix B Find Your Place 137 Appendix C Let's Get Real 141 Index 149
About the Author xi Introduction xiii 1 Human Connection - The Key to Influence 1 Relationships Will Determine Your Success 1 This Will Improve Your Life 3 How It Worked for Me 7 How It Can Change the World 9 2 Your Network is Your Net Worth 11 Develop Your Support System or Perish 11 How to Engage with People Effectively 15 Do You Really Need a Mentor? 18 How to Diversify for Sustainable Success 20 3 Basic Human Connection Skills 23 Trust - The Foundation 23 Communication - The Glue 26 Empathy - The Ultimate Connector 29 Humor - The Icing on Top 31 4 Your Career Arsenal 35 Education Versus Experience 35 How to Leverage Everything You Have 38 Learn From Other's Mistakes 40 5 We Are All Salespeople 43 Find Your Value Proposition 43 How to Sell Yourself 45 6 Where Has the Trust Gone? 49 Why There is Low Trust in Construction 49 How to Get It Back 51 7 Dealing with Toxicity 55 Workplace Warning Signs 55 Personal Traits to Avoid 57 8 Critical Traits to Embrace 61 Care for People and They Will Care for You 61 Change is Constant - Adapt and Overcome 63 9 Key Skills for Success 67 Don't Just Network - Connect 67 How to Do More with Less 69 Conflict Resolution - Seek Win-Win 72 10 Provide Solutions to Big Problems 75 Design Problem 75 Worker Problem 77 Generational Problem 79 11 The Special Sauce 83 Know the Basics Really Well 83 Focus on People, Not Things 85 12 Smash Limiting Beliefs 87 Failure Is Not the End 87 Mistakes Make You Better 89 13 Big Picture Mindset 93 Keep the End in Mind 93 Don't Sweat the Small Stuff 95 14 Fair Treatment for All 99 Diversity, Equity, and Inclusion 99 How to Change the Industry 101 Sustainability: Beyond Design Principles 103 Reducing Inequalities 105 15 Great People Ask Great Questions 107 Questions Bring Immense Value 107 When to Probe and When to Back Off 109 16 Barriers to Human Connection 113 Technology Is Divisive 113 Integrity Is Hard to Find 115 Time is Spent Ineffectively 117 Ignorance Is Not Bliss 118 17 Dealing with Adversity 121 You Will Get Knocked Down 121 Dealing with Job Loss and Unemployment 123 18 Conclusion 127 Appendix A Find Your Calling 129 Appendix B Find Your Place 137 Appendix C Let's Get Real 141 Index 149
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